The family in question reside 0.7 miles from the route of service to the school. As a rule, primary school transport routes are planned so that, as far as possible, no eligible child will have more than 1.5 miles to travel to a pick-up point. Pupils living off the main route of a service are generally expected to make their own way, or to be brought to convenient pick-up points along the main route.
In this case, the family applied to have the service extended and paid for by themselves. In the circumstances, it is not possible for my Department to waive or reduce the cost involved.