I thank the joint committee for inviting us to discuss what we consider to be the most serious issue facing disability service agents which provide services using community employment schemes and the people we serve. Community employment projects have made a significant contribution. Small towns and villages have benefited from various community employment projects undertaken such as the refurbishment of schools, graveyards and so on.
We are concerned, however, with a different type of service. Our focus is on health services provided for people with disabilities through community employment projects which include assisted living services which can involve helping people to get up and dressed, that is, tending to their personal needs. Other services are provided in resource centres whereby people are brought from their homes to enjoy social interaction or engage in rehabilitation programmes. If organisations such as ours did not provide such services, they would not be available. Respite services are vitally important for disabled people and their families. Such care is provided through community employment projects, as are out-of-hours services for young adults with disabilities.
The Irish Wheelchair Association provides services for approximately 3,000 people per week in 62 locations. In doing so we depend on community employment projects. We could not continue to serve disabled people without the assistance of such projects. Like all other agencies, we operate our services in a professional manner. We have been among those setting the standard for delivering services to people with disabilities through pilot projects and formally outlining minimum standards for service delivery. However, we are struggling to deliver services to the standards we have set ourselves through the community employment mechanism.
I emphasise that I am not criticising any participants in community employment schemes. Our problem lies with the system. The disability-related positions funded through the community employment programme should be funded as core positions. They should not be dependent on community employment support schemes because such schemes have no guarantee of a long life.
The community employment system causes organisations such as ours to struggle for various reasons. The system is such that we often only have people available to us for a short period. We spend a considerable amount of time training people only to find, once they have been trained, they leave the system to take up core employment. To be fair, that is what the community employment system was initiated to do but that is of no assistance to us. It defeats the purpose of training people to work in our organisation and means people are taken away from vital service delivery.
Independent research was carried out recently among those in receipt of services from organisations such as the Irish Wheelchair Association. One of the main issues highlighted was continuity of staff. If one thinks of a disabled person who has a personal assistant, the assistant supports him or her in his or her personal care needs such as showering, bathing, toileting, getting up in the morning and so on and is then taken away from the position. It takes time for both parties to become comfortable with one another and when there is a rapid changeover of staff, it causes problems for the disabled person. Furthermore, if one examines person-centred plans, there is a need for one-to-one communication to build a relationship. Such plans cannot be executed if staff are constantly changing. In one area in which the Irish Wheelchair Association operates there was a staff turnover rate of 80% in a 12 month period. No other organisation could operate under such conditions.
The strict criteria governing eligibility for a community employment scheme are such that in some areas we can no longer employ staff because they are simply not available. In one of our service areas in Sligo we had to reduce the number of services offered. That is now happening everywhere. We have operated summer programmes for children but some have had to be discontinued because of a lack of staff. That is the reality. We have a large number working for us who are over 55 years of age who contribute a lot to our services and have many skills. However, the services we provide require physical strength and many aged over 55 years do not have the required strength to manoeuvre people up and down steps, onto buses and so forth.
It is important to remember that the services to which I am referring are an extension of health services. Organisations such as ours are part of the health service system. Service plans are drawn up for disabled people in community care areas which we play a part in delivering. We are an integral part of the health service and want funding provided to recognise this fact. We want to be able to operate as a mainstream health service provider and to recruit, employ, train and retain staff. Disabled people who require services want them to be delivered in a professional manner. That is why we need core staff.
The Irish Wheelchair Association has identified several core elements required to ensure professional and secure service delivery. However, our perspective may not be the same as that of other disability organisations. Mr. Dolan from the Disability Federation of Ireland represents many disability organisations, including ours, and between us we account for approximately 1,400 community employment placements which were ring-fenced in the 2002 mainstreaming agreement. The Irish Wheelchair Association accounts for 399. Our view is that the Department of Enterprise, Trade and Employment should transfer the money allocated for those places, approximately €5.3 million, to the Department of Health and Children. If that Department honours the commitment made in the 2002 agreement which provided for a top-up of 25%, we are talking about the provision of a further €1.3 million. For the Irish Wheelchair Association to be in a position to mainstream 399 places it needs €1 million. That is the shortfall about which we are talking.