Dáil Éireann Debate, Wednesday - 22 May 2013
113. Deputy Catherine Murphy asked the Minister for Education and Skills if triage procedures exist in relation to Student Universal Support Ireland grant applications; if he has encountered cases similar to a case where eligibility for a course was erroneously confirmed in writing to the applicant; if so, the steps he has taken to ensure the process eliminates the possibility of such errors; and if he will make a statement on the matter. [24791/13]
View answerA triage system exists in Student Universal Support Ireland to provisionally assess all applications and to refuse those applications that do not need to go through the complete application process. While it is acknowledged that there have been difficulties in the assessment processes, in preparation for the 2013/2014 academic year both the online application system and the application assessment process are being further developed to enhance their effectiveness and efficiency and respond to experiences from year 1.
