Dáil Éireann Debate, Thursday - 4 July 2013
113. Deputy Clare Daly asked the Minister for Finance in regard to UK based insurance companies (details supplied) who have covered tens of thousands of Irish homes, the recourse open to home owners where the company says that the warranty has expired and it has no further responsibility, even though the claim was initiated before the end of the ten year guarantee, given that the Financial Ombudsman has said that they fall outside his remit. [32801/13]
View answerThe Deputy should note that UK based insurance companies, such as Premier Insurance are not regulated by the Irish Central Bank and therefore do not fall under the remit of the Irish Financial Services Ombudsman.
If a policyholder has a complaint about a UK based insurance company not honouring a claim on a policy, they can refer the matter to the UK financial ombudsman for adjudication. The UK Financial Ombudsman Service can be contacted at http://www.financial-ombudsman.org.uk/.
