Wednesday, 4 June 2014

Questions (103)

Michael McGrath

Question:

103. Deputy Michael McGrath asked the Minister for Social Protection the locations at which the Intreo integrated jobseeker service is currently available; and if she will make a statement on the matter. [23933/14]

View answer

Written answers (Question to Social)

The delivery of the Intreo service comprises a number of elements including the integration of the various welfare decision making processes to speed up decision making and minimise recourse to supplementary welfare payments; the introduction of a profiling process to capture the unique characteristics and service requirements of each jobseeker; the implementation of a systematic group activation engagement and one to one process based on clients’ profiles and the delivery of a ‘one-stop-shop’ service from an integrated office location.

The first three elements are being rolled out and are already in place in nearly all offices.

The delivery of over 60 One-Stop-Shop Intreo Offices is a major property project for the Office of Public Works which is responsible for the provision of the Department’s property requirements, including refurbishment and fit out works.

The Intreo Project requires the acquisition and development of some new properties and the re-modelling and refurbishment of others. All of this also entails the re-accommodation of staff including the transfer and set-up of IT, furniture and other utilities across multiple locations.

Notwithstanding the complexity of such a large property programme, the Intreo service is fully operational in forty four offices and the Department is working with the OPW towards a target of completing the roll out of the Intreo service to all local offices by the end of 2014.

The full list of Department offices, including the 44 Intreo Centres is available at http://www.welfare.ie/en/Pages/List-of-Social-Welfare-Local-and-Branch-Offices-by-County.aspx . The 44 Intreo Centres are as follows:

INTREO CENTRES

Intreo Centre Achill

Intreo Centre Arklow

Intreo Centre Athlone

Intreo Centre Ballina

Intreo Centre Ballyfermot

Intreo Centre Ballymun

Intreo Centre Belmullet

Intreo Centre Blanchardstown

Intreo Centre Bray

Intreo Centre Buncrana

Intreo Centre Caherciveen

Intreo Centre Carlow

Intreo Centre Carrick on Shannon

Intreo Centre Castlebar

Intreo Centre Cavan

Intreo Centre Clifden

Intreo Centre Clonmel

Intreo Centre Cobh

Intreo Centre Coolock

Intreo Centre Drogheda

Intreo Centre Dun Laoghaire

Intreo Centre Dundalk

Intreo Centre Dunfanaghy

Intreo Centre Dungloe

Intreo Centre Ennis

Intreo Centre Finglas

Intreo Centre Kenmare

Intreo Centre Kilbarrack

Intreo Centre Kilkenny

Intreo Centre Killarney

Intreo Centre Limerick

Intreo Centre Listowel

Intreo Centre Longford

Intreo Centre Loughrea

Intreo Centre Manorhamilton

Intreo Centre Navan Road

Intreo Centre Newcastlewest

Intreo Centre Parnell Street

Intreo Centre Sligo

Intreo Centre Tallaght

Intreo Centre Tralee

Intreo Centre Tullamore

Intreo Centre Waterford

Intreo Centre Wexford