Dáil Éireann Debate, Tuesday - 24 June 2014
283. Deputy Pearse Doherty asked the Minister for Social Protection the reason a person (details supplied) in County Donegal is being subject to harassment that goes beyond appropriate and acceptable behaviour by a social welfare inspector; if she can provide any evidence that this person is not fully compliant with the terms and conditions of their claim for disability allowance; and if she will make a statement on the matter. [26871/14]
View answerThe person concerned is currently in receipt of a basic weekly payment under the supplementary welfare allowance (SWA) scheme and has been asked by an Inspector of the Department to provide specific information in order to confirm his ongoing entitlement to this payment. The Department of Social Protection is committed to providing a professional, efficient and courteous service to all customers, providing and delivering the highest quality of service in accordance with the guiding principles of Quality Customer Service which have been adopted across the public service and endorsed by Government. It is important that the person concerned engages with the Social Welfare Inspector to ensure that there is no disruption to his payments.
