Records indicate that the amount spent by my Department on externally delivered software supports, systems development, website supports, helpdesk supports and other IT consultancy in each of the years is as follows:
Year
|
Amount
|
2010
|
€3,658,005
|
2011
|
€2,933,832
|
2012
|
€2,997,635
|
2013
|
€2,678,870
|
2014 (to 15th December)
|
€2,547,750
|
The reduction in spend over the period has come about through support cost management processes including retendering, through retiring some older technologies and because my Department has been able to in-source certain support works where particular skills became available in house.