Dáil Éireann Debate, Tuesday - 24 February 2015
562. Deputy Aengus Ó Snodaigh asked the Minister for Education and Skills her views on the proposal to require all public sector workers under the aegis of her Department who interact with service users to wear a name badge; and if she will make a statement on the matter. [8566/15]
View answerI am not aware of any proposal being considered by the Department of Public Expenditure & Reform to introduce name badges for Civil Servants whose official functions entail direct dealings with members of the public and it is not something I am considering for staff at my Department.
It is my Department's policy that all officials when dealing with members of the public over the phone or in person, give their name and contact details. In relation to written correspondence, officials are required to print their name and contact details at the end of letters in order that the addressee can contact them in the event they need to clarify any aspect of the letter.
