The Central Bank Review of the Sale of Payment Protection Insurance on 11 credit institutions was reported on in March 2014. Since then one further institution has made refunds to PPI customers.
I am informed by the Central Bank that all customers identified for refunds under the reviews were written to and made offers of refunds. If any PPI customer considers that they should have been offered a refund of PPI premiums, or have a complaint in relation to how the product was sold, they should contact the entity that sold the product.