Dáil Éireann Debate, Tuesday - 15 May 2018
532. Deputy John Brassil asked the Minister for Employment Affairs and Social Protection if clarification on the annual statement of a person (details supplied) will be provided; and if she will make a statement on the matter. [20890/18]
View answerThe person concerned received conflicting statements of amounts of benefits received from my Department and this is very much regretted. It was an unfortunate combination of genuine clerical error and an interaction between two different claims and payment systems currently in operation in my Department that resulted in this happening.
The Department will issue a fresh statement to the person concerned from the Intreo Centre in Tralee in the next couple of days and this will be the definitive position on the matter. Any inconvenience caused to the person concerned is sincerely regretted.
I hope this clarifies the matter for the Deputy.
