Departmental Communications

Dáil Éireann Debate, Friday - 7 September 2018

Friday, 7 September 2018

Questions (1048)

Seán Fleming

Question:

1048. Deputy Sean Fleming asked the Minister for Communications, Climate Action and Environment the position in his Department and the organisations under its aegis that have arrangements in place for lo-call numbers or 1800, 1850 and 1890 phone numbers for members of the public to contact his Department or organisations under its aegis; the number of these that are completely free to call to persons who use mobile phones and may incur major bills phoning such organisations; if the situation will be reviewed; and if he will make a statement on the matter. [36394/18]

Written answers

Minister for Communications, Climate Action and Environment

My Department operates a 1890 LoCall option (1890 44 99 00 ), along with its standard telephone access line (01-6782000), which allows members of the public who wish to call my Department’s offices to choose the option most suited to their circumstances. Details of these telephone numbers, together with advice that the rates charged for LoCall numbers may vary among service providers, appear on my Department’s website.  These contact details are also displayed on Departmental correspondence and publications.  The cost of calls to these telephone numbers will be reflective of the rates charged by the caller’s service provider. 

The information requested in relation to the agencies under the aegis of my Department is an operational matter for each agency, and my Department will request the relevant bodies to reply directly to the Deputy in the matter.