Departmental Communications

Dáil Éireann Debate, Friday - 7 September 2018

Friday, 7 September 2018

Questions (1445)

Seán Fleming

Question:

1445. Deputy Sean Fleming asked the Minister for Culture, Heritage and the Gaeltacht the position in her Department and the organisations under its aegis that have arrangements in place for lo-call numbers or 1800, 1850 and 1890 phone numbers for members of the public to contact his Department or organisations under its aegis; the number of these that are completely free to call to persons that use mobile phones and may incur major bills phoning such organisations; if the situation will be reviewed; and if she will make a statement on the matter. [36395/18]

Written answers

Minister for Culture, Heritage and the Gaeltacht

As the Deputy will be aware depending on the mobile service provider used different charges apply to the customer when contacting landline, lo-call or premium numbers. I am advised that in all cases where my Department, or bodies under it, make use of such numbers, details of standard directory numbers and other contact channels e.g. e-mail are also provided to the public.

Details of contact telephone numbers for the main offices of my Department including standard directory numbers and lo-call 1890 numbers are available on my Department's website at www.chg.gov.ie.

In relation to those bodies under the aegis of my Department, listed below, that use lo-call numbers I am advised that these may also be contacted using standard directory numbers:

- Arts Council

- National Archives

- National Museum

- Oifig an Chomisinéir Teanga

- An Foras Teanga.