Free fuel (FF) allowance is a means tested payment, payable to people who either live alone or only with certain other qualified people.
Based on the information provided to the Department, the person concerned did not qualify for this allowance as their household includes people who are not in a qualifying category. The person concerned was notified in writing of this decision on 21 January 2019.
If the circumstances of the person concerned has changed they can submit a new application for FF and request that it be backdated to the qualifying date.
I trust this clarifies the matter for the Deputy.