asked the Minister for the Environment the reason the telephone number for his Department as published in the current telephone directory (793377) is constantly unattainable; and if he will make a statement on the matter.
Written Answers. - Department's Telephone Service.
18.
Since the provision of a separate number (793200) exclusively for the housing grants section on 8 April the service on 793377 which is the main departmental number has improved substantially. As the new number for housing grants section becomes more widely known the service on 793377 will further improve.
The reason it was extremely difficult to get through on 793377 up to recently was due to the very large volumes of calls being received for housing grants section. Calls for housing grants section are now being directed to 793200.