As part of the national response to Storm Éowyn, the Inter-Departmental Recovery Group was established. The Group, chaired by my Department, is coordinating actions to restore telecommunications and broadband to those experiencing outages.
The Minister for Tourism, Arts, Media, Communications, Culture and Sport, Patrick O’Donovan TD met with industry representatives (including National Broadband Ireland) on 14 February 2025 to discuss the storm impact on telecommunications infrastructure, the industry’s response, restoration works and their plans to improve the networks resilience to emergency weather events.
To accelerate restoration efforts for their network, National Broadband Ireland (NBI) have implemented several measures and been fully mobilised. Crews are currently working across all counties to restore services as quickly as possible.
My officials have been informed by NBI that the following actions have been taken:
• NBI have opened and maintained communication channels with Retail Service Providers, providing real-time updates on completed or scheduled repair works, including notifications when service is restored to end users. This system enables providers to notify end users of any updates or changes in real time.
• NBI mobilised four additional subcontractors, whose efforts in supporting repair and assurance works have been crucial to reconnecting end users as swiftly as possible.
• NBI liaised with existing subcontractors, to ensure that all allocated resources across the National Broadband Plan (NBP) are prioritising storm recovery.
• NBI coordinated the supply of additional materials and equipment to support field teams.
• NBI have engaged five fibre-splicing crews from the UK, to assist with repairs.
• NBI continue to prioritise restoration based on customer impact, and although the volume of fibre breaks is unprecedented, significant progress has been made to date.