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Dáil Éireann díospóireacht -
Thursday, 23 Apr 1964

Vol. 209 No. 3

Committee on Finance. - Vote 43—Posts and Telegraphs (Resumed).

Debate resumed on the following motion:
That the Vote be referred back for reconsideration.—Deputy Crotty.

Before Question Time, I was dealing with the increase in postal charges which have gone above the ordinary limits. I think the Minister did not give due consideration to these increases. They are savage increases and they do not bear any relationship to the actual increased costs of salaries and wages. Can you imagine the charge for letters, which are used by everybody, from the lowest to the highest, and which two or three years ago was 3d., being increased by 25 per cent? The Minister earlier increased these charges by 33? per cent, to 4d. Now he has increased them further, to 5d. A person would have to have silver now in order to post a letter. We must remember that the charge for the same service in England is still 3d. Is it a case that the smaller population in this country must be mulcted more heavily in order to pay for the cost of this service?

The Minister should reconsider this matter, which will affect the poorest people, even the old age pensioner who writes a letter occasionally. Apart from the effect this increased charge will have on private persons, it will have a very adverse effect on business concerns. A concern whose costs for postage were £400 will now have to pay £500. That is a very serious increase in the letter rate and I do not think any serious consideration was given to it. I think it was just a case of the Taoiseach, being nettled when he was challenged about the second small Budget, telling the Minister to get out these charges straight away and have them issued that evening.

The increase in the postcard rate is a 50 per cent increase—from 2d to 3d. Lettercards are used extensively, especially by commercial travellers. The increased cost in this case will be another heavy burden on the business community.

I do not think the Minister or the Government gave any deep thought to the effects on the economy. The Taoiseach and the Minister for Finance in the Budget debate referred to the importance of improved and expanding industry. Will these increased charges in postal rates help to expand industry or to promote industry? This is an example to the business people. The Government are in power and it may be thought that there is no one to challenge them. We, as an Opposition, are challenging them on behalf of the people.

The newspaper rate is increased by 50 per cent, from 2d to 3d, which will be a very heavy impost on the newspapers. We know there is one newspaper that will absorb the 12½ per cent and, I suppose, any other increase. They have not increased their prices. Other newspapers run as commercial concerns have had to increase their prices and this will be a further impost on these newspapers.

The 2 lb parcel rate is increased from 1/3d to 2/-, an increase of 60 per cent. When I saw that increase I asked myself what would happen if the service were run by a private concern. There was a proposal to increase the price of sugar, which had not been increased for quite a long time and which had to absorb various costs for raw materials and wages, by 14 per cent, which I am sure was already agreed to by the Department of Industry and Commerce. When the Government saw the reaction in the country, they called for an investigation by the Prices Advisory Body and the result was that there was a goodwill gesture. The proposed £9 a ton increase was reduced to £8, which satisfied the Government. The Prices Advisory Body did some good in satisfying them.

In connection with the proposal to increase the price of flour by about 5 per cent, the Prices Advisory Body were also called in to examine the matter. I wonder if this increase in the parcel rate was put to the Prices Advisory Body or some other such body to investigate the effects it will have on the business community. There are quite a number of businesses, especially wholesale businesses, who use the parcel post extensively. There is one firm in my town that sends a tremendous number of parcels each day by parcel post. What will this 60 per cent increase mean to them? I consider that these increases are outrageous, that they were imposed in a panic and that the Minister should do what we are asking him to do in the motion, not to enforce these charges until they have been reviewed. They are bound to have a very serious effect on business.

The Minister referred to the fact that in respect to small parcels, as the rate for the first ounce is being increased by 1d. only, every packet in this category exceeding 1½ ounces will be cheaper than before and suggested that this would be of some assistance in some areas of our export trade. I laughed when I heard that. He is making that small concession and on the other hand he is giving a body blow to industry by increasing the rate for parcels from 1/3d. to 2/-, which is outrageous.

As I have already said, I do not think due consideration was given to this matter. It will have the effect of pushing up prices again, especially in the rural areas. In the rural areas people who cannot come to town use the parcel post. The charge for one small parcel sent by post is increased by 60 per cent. I do not think the Minister can put up any argument to justify it.

We are all looking for foreign business. We all got an invitation to the fashion show the other day. We have been impressed as to the increase in the export of fashion goods, which now represents £3 million from practically nil over the past few years. The foreign letter rate is increased by 33? per cent. The rate for postcards and printed paper has been increased.

I do not know if the Post Office charges bear any relation to the 12 per cent increase in wages and salaries. We are fully justified in the motion that we have put down to have these charges referred back for further consideration and I have no doubt that the people behind the Minister would support us in that motion. It would appear to me that the increases were taken haphazardly. Airmail charges do not bear the same percentage increase as surface mail. The rate for registration—inland —is increased from 9d minimum to 1/- minimum and, at the maximum, from 2/5 to 2/8d. That represents at the minimum another increase of 33? per cent.

The rate for customs clearance— dutiable parcels—has been increased, where the duty is not over 10/-, from 1/- to 1/4 and where it is over 10/-from 2/- to 2/4. Not only is it intended to make it pay, but it is intended to make a very good thing out of these charges. Take postal orders. Could one imagine being charged 4d for a 1/-postal order?

The Minister mentioned that the telegraph traffic had gone down during the year, the number of telegrams handled having fallen by about 100,000. Is it a fact that the Minister wants to cut out this service? If he would say that, there would be something in it. Imagine an increase for a minimum of 12 words of from 3/- to 5/-, a 66? per cent increase. It is outrageous. What the Minister should try to do is improve the service, get telegrams delivered at reasonable times instead of late at night in the case of telegrams handed in early in the day.

Here the Minister should have taken the example of industry, where efficiency experts have been called in to help. If he did so I feel sure the service would improve enormously, because more people would be inclined to avail of it than of the present inefficient service. There is no doubt in my mind that the proposed penal charge will serve to stop people from availing of this service. It will certainly prove an enormous hardship on people in rural areas who, because they have no telephones, rely so much on the telegraph service.

Now the overnight telegrams are to be increased from 1/6d. to 2/6d. I suppose that in proportion to other increased charges, this does not seem so bad. Ordinary telegrams are to cost 5/- in the future and telegrams to Great Britain are to go up from 3/6d. to 6/-, an increase of 70 per cent. With the number of young Irishmen and women in Britain there is a great demand for that service. Therefore, the new charge seems ridiculous and outlandish—in fact, I cannot find a word strong enough to describe it.

The telephone service yielded a surplus of £360,000 during the last year for which we have figures, yet now we propose to increase the charges for this service completely beyond the capacity of the people. Charges for ordinary local calls from private telephones and kiosks are to be increased by a large percentage. I often wonder if we could not devise some system through which economies could be effected in the service provided by public kiosks. People sometimes stay on the telephone for ten or 15 minutes while other people wait outside and quite often have to leave without making their calls. Surely some system could be devised whereby the caller would be restricted to the stated time. If that were done there would be an increase in the number of calls made.

The rental on private lines is to be increased by 33 per cent, from £9 to £12. That will not be just a single increase: it will recur every year irrespective of the use being made of the telephone. Business lines will have their rentals increased by 20 per cent. In addition, the Minister has imposed a system which will stop applicants for telephones. A £10 fine is to be imposed on people applying for installation. Surely that will have a most detrimental effect since a person must also pay a rental of £12 instead of the present £9. Does the Minister think people install telephones for sport? It is no joke, I can tell him.

Let us suppose a private subscriber changes his address. Will the £10 fine be refunded to him? Will he get a rebate if and when he applies for a telephone at his new address? Will the person who goes into occupation of the vacated house, and who still retains the telephone, get a refund? These are things we should like to be told because of their importance. Such a situation could be fairly widespread because a person working for a firm could be transferred to another part of the country. At any rate, some consideration should be given to sub-scribers to a service already yielding a surplus.

The Taoiseach said there was room for economies. Does the Minister think it is good economic principle to impose increases of 66 per cent and 70 per cent in charges? He is budgeting for an extra £2 million. I submit that if he leaves the charges as they are but gets the services of efficiency experts to help him, he will realise that needed money through natural expansion. We have been told that the volume of the parcel post has increased by 16 per cent and that the cross-Channel parcel post has gone up by 12 per cent in one case and 25 per cent in another. Surely that must have produced a considerable increase in Post Office revenue.

Is it not increases like that we should strive for instead of the imposition of these penal duties which will only serve to reduce the demand for the services? In rural areas, the Minister said, the revenue from postal charges was not sufficient to meet the postmen's wages. Does he think he will improve that situation by increasing the charges? I do not think so because people will cut down their use of the post.

Of course, all these new charges will come back again in the never ending spiral. We have had enough increases in the past six months; in the past three months we have had three different increases in costs, involving food, clothing and the other necessaries of life. What does the Minister think the effects will be of these further increases in essential services? I suppose the Government foolishly believe that in three months this will all be forgotten in the normal way. I do not think it will.

A suggestion was made during the debate on last year's Estimate that the Minister should permit the use of scooters by rural postmen. The Minister now says he has decided to permit it in experimental cases. This will speed it up and result in a better service. I have not heard anything about it but the Minister said in his statement that they were introducing it. Rural postmen are permitted at present to use their own scooters and they get a miserable allowance of 4/6d. a week under some old regulation. The least the Department should do is to pay any postman who has the initiative to provide himself with a scooter a reasonable allowance and reasonable running costs.

Last year I raised the question of auxiliary postmen. These are in a category of their own. They are the lowest paid personnel in Government service, or in any service. The Minister will, of course, make the case that they are part-time and that they are reasonably remunerated for the number of hours they work. These men have to go in early in the morning, sort the mails and deliver them and, after that, they are not in much form for taking on another job. It must be remembered, too, that there is not all that part-time work available. There may be part-time work available in the summer in the country but, in general, it is not available.

Recently my attention was drawn to a case in which a man was signing on at the labour exchange and drawing £6 10s. 6d. unemployment benefit. A temporary postman was required in the local post office. This man was sent there. He took the job. Had he not done so he would lose his unemployment benefit, but the real point is that his pay for the week was £5 10s. He received considerably more on unemployment benefit than he received for doing a week's work. I do not think the Minister can defend that. That man had no hope of getting a second job in the afternoon. I suggest there should be a minimum wage paid to all auxiliary postmen, especially married men with families. I know a married man who has been working 18 to 20 years and, after the last increase, he is drawing about £5 per week. He has a wife and two or three children. Could a family like that exist on something less than £5 per week.

The Minister has an opportunity to improve the position. Where there are two or three auxiliary postmen, and one retires, the Minister should divide the rounds between the remaining two and bring them up to a reasonable wage standard. The opportunity is there, but the Minister has not used it very much. Perhaps he has been pressed by Party supporters to make a new appointment and, because of that, the other two get no improvement. They are left as they are. These are the only people that I know of who have no superannuation. They are not entitled to pensions. Practically everybody now in employment is entitled to a pension. In years to come I believe that industrial workers will all have pensions. That will be a good thing because then they will be able to retire round about 65. These auxiliary postmen drag on until 75, and even longer, because they know they will get no pension.

With regard to the Post Office savings bank, that is the small savers bank, the bank for those who save in small amounts; the interest rate is very low. The Minister for Finance in his Budget statement said he was considering trustee savings. I trust he will consider increasing the interest rate. Savings certificates earn three per cent, free of tax. Prize Bonds earn four per cent. To encourage the sale of the latter the Minister recently put up two special prizes of £10,000 each. That had an effect on the recent issue of prize bonds. The demand increased and the investment improved. If the rate of interest were improved where the small savers are concerned people would have a greater inducement to invest in the Post Office savings bank. Of course, when these people are looking for an old age pension, the interest on any money they have is not calculated at two and a half per cent. After the first £25 it is calculated at ten per cent. They lose both ways.

I believe savings went down this year. Last year the sum was £4½ million. This year the total amount left is £2½ million. I doubt if legislation would be necessary to implement this suggestion. If the Minister can increase Post Office charges generally he hardly needs legislation to increase the rate of interest on Post Office savings bank accounts from 2½ per cent to 3 or 4 per cent. The Minister mentioned that savings have passed the £100 million mark this year. The Minister suggested we should encourage savings. There is only one way to do that—raise the rate of interest and improve the service.

In accordance with Government policy, I suppose, there was an increase in television licences from £4 to £5 and in radio licences from £1 to 25/-. There is roughly a charge of 10/- a week for rental. The total cost of operating a television set is round about £30 a year. I do not set myself up as a critic but, in general, I think the programmes are reasonably good. The more native programmes the better. The so-called canned programmes are reasonably good, too, but I think people would like to have greater native production. The summer months now should provide the Authority with an opportunity for increasing native programmes. I know the Minister is not responsible for the programmes but he can let the Broadcasting Authority know the views of Deputies on them.

The only complaint I have to make is that there is too much advertising on television. There is a break in the programme every quarter of an hour. That is too much, especially on Sunday nights. This is a national television and broadcasting service, not a commercial service. I know revenue has to be got somewhere. I was looking at "The School Around the Corner" last Sunday week. The programme was extended but there were three breaks for advertising. If people want to advertise on Sunday night then the charges should be increased and the time should be reduced. There should not be a break for advertising every 15 minutes. At most, it should be every half hour.

The Minister was asked a question here about publishing the cattle market report on television. He promised to look into the matter, but, so far, these reports have not been published. I note he stated they are given on the radio. People may use television and may not use the radio at all. It is a matter the Minister should look into because it is important for some people to get that information.

I am glad a settlement was reached between the Post Office and the subpostmasters. The Minister got very hot under the collar last year when I suggested there should be arbitration. He would not agree to that. He said that neither he nor the Government could agree even to conciliation. I am glad the Government and the Minister changed their minds even if it took a little trouble throughout the country to bring that about. In a great number of cases, these people had very small remuneration and it is satisfactory that an amicable settlement has been arrived at.

I understand the educational programmes on Telefís Éireann are very much appreciated. We hope such programmes will not only be continued but extended during the coming year.

It is undeservedly unfortunate that the Minister should introduce his Estimate to-day when Cork and Dublin are absolutely incommunicado as far as the telephone is concerned. For most of last evening and to-day, as far as I know, no contact can be made by telephone with Cork from Dublin or from Cork to Dublin. It is an unfortunate coincidence and is in no way indicative of the service that has been rendered by the Department over the year.

I was pleased to note the Minister saw fit to pay tribute to the staffs in the various sections of his Department for the manner in which they carried out their duties during the year. This House should compliment the Minister, his executives and the staff of the Department on the tremendously efficient service we have received. All of us have our own little cribs one way or another in regard to this section or that, but it would not be unfair to say that the Department of Posts and Telegraphs is, in many ways, the most efficient Department in our service. From the Minister and the executives down to the smallest boy messenger, they are the people who are most in contact with the public day in, day out, and, therefore, most open to criticism. I should like to pay tribute to the Department for the very good relations that exist between the officers and employees of the Department and the public.

The Minister was inclined to preen himself on the achievements of Telefís Éireann. He is not entitled to do that because he has explained from time to time in this House that he has nothing to do with the day-to-day working of Telefís Éireann and nothing to do with its programmes. Therefore, I am not praising the Minister when I congratulate Telefís Éireann on the programmes generally. I say this not just from personal feeling. Anybody in public life has his finger on the public pulse and knows how the public feel on various matters. While, as the Minister said in his speech, you cannot please all the people all of the time, particularly in a diversified society such as we are, with rural and urban dwellers, I think the general consensus of opinion is that with the resources available to them, the Telefís Éireann Authority have carried out their job magnificently during the year, particularly in relation to outdoor fixtures, the various sports, horseracing, and so on. There will always be the cranks writing to the Press and saying this programme does not suit them and another one suits them better, but taking our society as a whole, I believe there is general satisfaction.

One thing that did strike me regarding Irish programmes on Telefís Éireann is that perhaps we should have a little more. However, I should like to make this constructive criticism in relation to some of our programmes, as Gaeilge, that the Authority should not assume, and it would be wrong and detrimental for them to assume, that their audience are completely fluent in Irish. The children are probably more fluent than the adults. The adults of the 40 to 50 age group have a basic knowledge of Irish, people who did their Leaving Certificate through Irish and who for want of practice are not fluent in Irish. If those associated with the programmes would realise they are not addressing a fluent Irish audience and if they would take things a little more slowly and quietly, it would help the restoration of the language.

The Department are to be congratulated on the manner in which they have kept up with modern methods and in relation to the arrangements they have made with the BBC on many occasions for the transmission of programmes of vital interest. I suppose we can pride ourselves on the fact that, as the Minister mentioned in his speech, we were able to reciprocate magnificently on the occasion of the late President Kennedy's visit to Ireland. I was glad the Minister paid tribute to the telegraph and telephone sections of the Department for the excellent job they did on that occasion. He is quite right in saying that a tribute was paid to them by the foreign Press from all over the world for the manner in which they provided facilities to enable the Press to cover that historic occasion.

Having said that in tribute to the Minister and his Department, I part company with him on some other matters. I notice from the text of the Minister's speech in relation to the postal charges that his attitude is a kind of pale reflection of the attitude adopted by the Taoiseach in his speech on the Budget. The Taoiseach tried to justify the increases in the postal charges and telephone charges as being completely attributable to the claims made by the Post Office staffs in regard to remuneration. As reported in the Official Report, Volume 208, column 1781, the Taoiseach said:

These increases are required solely to meet the cost of higher wages and salaries in the Post Office service.

He went on to say further down the same column:

... there is a retrospective element in the wages and salaries paid this year.

If there is a retrospective element in the wages and salaries that have been claimed and granted, either through conciliation or arbitration, that is not the fault of the unions concerned. The Taoiseach admits that: "When the Government examined the position in the Post Office, we found that salaries had fallen behind comparable classes in other branches of the public service..." That did not happen today or yesterday. It did not happen because of the ninth round of wage increases. It did not happen because of the 2½ per cent turnover tax.

The fact of the matter is that there was a justifiable claim by Post Office clerks, postmen and boy messengers, hanging fire for a number of years. When I indict the Minister for not having dealt with it, I am indicting his predecessors all the more. It was left hanging between the earth and the sky, and no one saw fit to deal with it. If that claim had been met down through the years, as others had to be met—claims in private employment and particularly claims in the public service— the cost would have gone in to the general expenses, would have had to be met by the Exchequer, and would have had to be passed on to the population in general through general taxation. Successive Ministers, and the Department, having neglected to deal with it for one reason or another—and the reason always baffles me—we now have the whole bonanza together.

The Minister comes into this House and says: "It is because of the fact that we must increase the wages of boy messengers, postmen and Post Office clerks that we are putting 1d extra on the stamp, charging £10 to have a phone installed, and increasing the rental and other charges, but do not blame us". The attitude of the Government is: "We have a fall guy on the left. We will throw that pass out to the telegram boy" and therefore the old age pensioner has to pay 1d extra for a stamp. The Government throw up their hands in horror and say: "Do not blame us. We gave you 2/6 and we would not have raised the price of the stamp, were it not for the fact that these servants and officials of the postal service demanded these increased wage rates."

I want to clarify one point in the Taoiseach's statement, a point also made in the Minister's statement today. As reported in the Official Report, volume 208, column 1781, the Taoiseach asked:

Am I to interpret Deputy Tully's statement denouncing these increases to mean that he and his Party are against the upward revision of the salaries and wages of Post Office workers?

That is almost too puerile to be worthy of comment from the Labour benches. The Taoiseach can be naive, and very naive when he sees fit. Let us make our position absolutely clear in this regard. We are prepared to support, with all the means at our disposal, the statement that the employees of the Post Office, the employees of the Minister's Department and the postmen, are entitled to a decent wage and a just wage, the same as the Garda and the Army man. We have made claims for the Garda and the Army in recent times, and who ever came along and said: "Because of the fact that you are getting that increase, the price of this or that is going up by 1d., 2d. or 3d.". No one ever attempted to specify a particular section of the public service as being responsible for a specific rise in the cost of a commodity or service.

It is unworthy of the Minister to follow the line that the unfortunate postman must go around delivering letters next week and the week after, being upbraided by everyone saying: "That was a nice thing you did. I am paying 1d. extra for a stamp and extra charges for my telephone because you had to get an increase in wages." That is very unfair. The Minister is a reasonable man—as I have always found him—and if he examines his conscience in that regard, he will find he is a little guilty.

I am interested to know if the Minister will elaborate a little further on the proposed economies in the Post Office. We got a kind of nebulous statement that, having put up the charges, they are now going to proceed to examine into how economies might be brought about. One would think that it would be more sane if that had been done before the charges were increased. We will all look forward very much indeed to the results of the Minister's investigation of the economies he proposes to bring about. We have had the unfortunate experience in this House, and outside it, that there are loud protestations about the cost of running a Department or a business, and then we get ponderous statements from Ministers and business executives that they are about to embark on an economy crusade.

That is all very fine and dandy but unfortunately we in these benches must say that practically invariably when we hear the results of the examination by the efficiency experts, all they can ever advocate is that the fellow down at the bottom of the cage must get the knock. We would not be surprised if, as a result of this examination, the Minister comes along and, on the advice of his efficiency experts within the Department, says: "We have too many boy messengers, or we have too many postmen." Worse still, they may decide that they will not send a postman down a boreen or up the side of a mountain in Kerry with a daily service. They will keep them all in Dublin, Cork and Limerick. They will probably increase the service there, and they will probably decide to cut down the services in the outlying and the country districts.

I am waiting patiently to know what the result of this economy will be. I am telling him that if the economies are anything in the line of what I have suggested, it might be they will be resisted violently here and by the unions catering for the Post Office workers.

We do not accept the suggestion that the Department of Posts and Telegraphs should be regarded as something apart, on a purely commercial basis. I want to be quite clear about that because the Taoiseach said:

"The principle that the Post Office should pay for itself and not be subsidised in taxation is not merely sound but so far as I know has not been questioned in the Dáil. We should like to see the Department paying for itself."

We do not disagree with him on that point at all but we certainly part company with the Government in their suggestion that it must be regarded as something apart, as a commercial sector apart from this House and apart from the public service generally, and that if it does not pay, then particularly the employees of the Department must carry the can.

We will not accept for one moment that if there is a deficit in the Department in their annual operations, it should be subsidised, not by the public generally but by the boy messenger, by the postman and by the clerk. That is not accepted. Their claims to a just wage and to just conditions of salary are something apart from the deficit or the surplus. I should like to ask the Minister, if the Department show a surplus sometime, if he would now act on the line the Taoiseach was suggesting and that the surplus would be doled out to the employees concerned.

We regard the postal service as a public service. I am much afraid that this particular idea which is not over-brilliant must have been imparted to the Minister by his colleague, the Minister for Transport and Power. The Minister for Transport and Power had several mad ideas in his time. On one occasion he felt that if CIE were not paying their way, then the employees of all grades in CIE would just have to put up with it. We had the executives of CIE coming along to the trade unions about wage and salary demands and saying, in effect: "We lost so much last year and we are liable to lose so much this year and we cannot do it." The unions took them along to their ordinary negotiating men and arbitration machinery and put their case before an independent arbitrator. We had the CIE people with the old song and dance suggested by the Minister for Transport and Power that they could not afford to pay. The unions made the case that the employees were entitled to wages and salaries comparable with those paid in decent outside employments. Of course, the arbitrator found in favour of the unions.

Similarly, I do not think the Minister would disagree in any way that it would be an absolutely untenable position not alone for the unions but for himself if anyone were to suggest that the wages and salaries in the various grades in the Post Office service should be determined by the fact that there was a deficit or a surplus in the operating costs of the services over the year. I hope I have made myself clear on that particular point.

We regard the Post Office service as a public service. We think that in no way should the salaries or wages or claims or conditions of service of the employees be related to the revenue of the Post Office. We object strongly to the attitude of the Government in endeavouring to pretend that the increased postal charges, which, to our mind, are unjustified and unjustifiable, can be attributed to the claims of the Irish Post Office Workers Union. It is a backlog of several years. It is a mean and cheap trick to get out of the position in which the Government find themselves at the moment in facing the strong protestations of the public in relation to these increased charges.

One would think that the claims of the Post Office workers had nothing to do with Government policy. By and large, of course, the various claims down through the years of the Post Office workers—outside comparability and status claims—were due to the increased cost of living deliberately brought about by action of this Government. They have created the situation that they drove people into the seventh, eighth and ninth rounds of wage increases. To come along then, with a brazen face, and to suggest to the public that the reason the ordinary postage stamp has gone up from 4d to 5d is that the postmen want something more is most unfair, to put it mildly. Of course he wants more, not to enjoy a higher standard of living but just to keep in line with his fellow workers. I hope I have made my case quite clear.

I warn the Minister that if it is attempted to do anything whereby the postman will be asked to subsidise a public service, whereby the postman is picked out particularly as against the general taxpayer to subsidise a public service, we shall resent it and oppose it with all the power at our disposal.

Ar dtús, ba mhaith liom an Aire a thraoslú as ucht na hoibre atá déanta aige i rith na bliana a ghabh tharainn sa Roinn Phoist agus Telegrafa. Tá toradh an-mhaith ar a chuid oibre. Ba mhaith liom, freisin, na Stáitsheirbhísigh atá ag obair sa Roinn sin a thraoslú.

While there are many complaints regarding the delay in the installation of telephones, I think that those who consider the whole picture in a reasonable manner will agree that the Minister and his Department have considerable problems and difficulties to overcome in relation to this matter. The growth in the number of applications for telephones over the past few years has been phenomenal and this reflects the upsurge in the economy that has been so noticeable during that period.

I was rather amused at Deputy Crotty's efforts to write off the exceptional demand for telephones by relating it to other irrelevant matters but these extra demands for telephones and the result of the improved economic conditions we are experiencing over the past few years. The actual installation of telephones is not by any means the major problem. The main problem is to provide the cable and lines to carry the extra traffic if extra telephones are installed.

The wholesale installation of telephones without making proper provision for cabling and trunk lines would ultimately create chaotic conditions. Where we have 100 complaints now from people who applied for telephones and are experiencing delay, we would have thousands of complaints from those who already have telephones, because of the disruption that would result. Instead of relieving the situation, we would have a much worse position. The Minister is doing his utmost to provide these extra cables. Last year 1,115 new trunk circuits were put into operation. The Government recognise the importance of providing a telephone service for all those who wish to avail of it. That is clear from the fact that we voted this year on a special Bill an enormous sum towards telephone capital development and by the fact that included in this year's Estimates is a sum of £1,300,000 to meet the requirements of a greatly expanded telephone capital programme.

It should also be noted that there is still a backlog so far as the installation of telephones is concerned, despite the fact that over the past few years we are putting in on average 5,000 more telephones than were put in in 1956 and that there are 600 more permanent employees in the Engineering Branch. This shows the enormous increase in the number of applications for telephones. I know I am preaching to the converted when I urge the Minister to continue to do his utmost to provide more trunk lines. Coming from a highly-industrialised constituency, I say the need for more telephones is obvious.

There are some applications with the Department for a considerable time because of the difficulty of providing the necessary circuits. Since they have been with the Department for a long time, an extra effort should be made to clear them up. Perhaps a more reasonable attitude could be adopted in some instances. I have one case in mind of a man who applied for a telephone a very considerable time ago. In the meantime two people came to live in the district, both of whom had phones in their previous homes, and who were, therefore, entitled to priority. Their phones were installed in their new dwellings. When the Engineering Branch were installing these phones they might have installed the phone for the man in question who was living beside these people.

My experience in regard to local calls is that there has been an exceptional improvement over the past year. Local calls from where I live are put through with commendable speed. I should like to thank the Minister for the provision of the extra lines necessary and to praise the efficiency and courtesy of the local post office staff. There was a problem with regard to kiosks in Drogheda, but this has been cleared up to a large extent. Perhaps a little more consideration should be given to the siting of kiosks.

Mention was made of the recruitment of technical staff. The Minister's problem in relation to technical staff is probably due to the very considerable expansion of industry, which is taking up a large proportion of the technical staff available. I do not know what are the wages paid to the staff the Minister has in mind, but they would need to be on a par with the wages available to similar staff in industry if the Minister is to get sufficient staff of this kind.

The Minister mentioned that he is setting up an advisory body to advice him on the design of the ordinary stamp issue. This is something to be commended. We cannot claim that the design of our ordinary stamps is very imaginative. One shows the map of Ireland, another the crests of the Four Provinces and another the Claidheamh Solais, which has a historical background but which has not, I am afraid, any particular meaning to many people at present. Of course, that is largely our own fault. The design of our stamps could be used to propagate a better knowledge of our country and of its scenic beauty. It could help to encourage tourism. I know there are objections to this, but if the stamps were of a sufficiently high standard of design no harm could come of this proposal.

Telefís Éireann are still a young organisation but they are rapidly coming to maturity. The percentage of home produced material is much greater than we had any reason to hope for when the television service was first started. It is simple for Deputies to call on the Minister to have more home produced programmes, but the cost factor must be taken into consideration. I am informed that the cost of this would be prohibitive. It is much more expensive to produce "live" programmes at home than to broadcast "canned" programmes. We can be proud that such a high percentage of home produced material is being broadcast at present.

When speaking on the original Television Bill, I advocated that before the service came into operation, we should produce as many programmes as we could at Ardmore Studios. I felt that, while they might cost us a reasonable amount at the time, we would have a ready market for our productions in other countries. Programmes such as "Radharc" which is done by—I was about to say—amateurs but they would put many professionals to shame, are excellent and produced at relatively low cost. They prove it is not necessary in all cases to spend enormous sums to get good programmes.

A special word of praise is due to the sports section of Telefís Éireann because of the way they portray the country's national games, football and hurling. Before their first telecast of hurling, I felt, because it was such a fast game and the ball so small, it could not be suitable for television. In fact, it has turned out to be one of the best programmes and I believe the television portrayal of it will do much to encourage hurling in the counties where, as a general rule, it is not played.

Complaints have been made that Telefís Éireann is not producing sufficient Irish language programmes. To some extent I agree. I feel that if they produced more simple types of programme suitable for adults who have not a very extensive knowledge of the language, they would do much to help the revival of the language. I feel very much the same as Deputy Casey does in this respect. In the main, the Irish programmes of Telefís Éireann are excellent but are directed towards people with a good knowledge of the language and their content is not suitable to teenagers for the most part, the content being, in general, too dull for them. If Telefís Éireann could produce Irish language programmes that are short, snappy, well produced, well directed and simple the results would be very much better. I stress the well-produced angle because on many occasions I have watched Welsh language programmes. I do not understand Welsh but because the programmes are so well produced I watch them to the end.

Telefís Éireann is doing very good work in its broadcasts to schools, which are very much appreciated. There was some initial difficulty because Telefís Éireann had to put these programmes into operation at pretty short notice and did not, therefore, consult various teaching organisations. I am sure that will be remedied this year and that the teaching organisations will be consulted.

I also suggest it should now be possible for Telefís Éireann, having gone into the educational sphere, to broadcast programmes suitable for vocational schools. Returning for a moment to Irish language programmes, the danger we face there is that if we overload Telefís Éireann with Irish language programmes, particularly in areas such as my constituency where we can get BBC and UTV as well as Telefís Éireann, people will simply switch over to UTV or BBC. Instead of gaining anything we should be worse off.

In my area, as I suppose in most areas, addresses have been changed considerably in recent years For example addresses which had the postal address "Dunleer" now have the postal address "Drogheda". The postal authorities should give a little more publicity to these changes of address because if letters are wrongly addressed it means considerable delay.

Finally, I regret that it has been necessary to increase the postal charges. I have no doubt the Minister and the Government also regret it but the fact remains that there was a deficit of £2.5 million which had to be met in some way. The Taoiseach said the Post Office was expected to stand on its own and pay for itself and I want to stress that this is something which was accepted by all Governments for a considerable time past. Whether I agree with that is another matter but in regard to what Deputy Casey said I stress the point that this is something that was accepted not only by present but by previous Governments.

There is a number of ways in which we could have got over the deficit. We could, as we have done, increase the postal charges. That was done because it was felt the Post Office should pay for itself. Instead of making these increases we could have increased general taxation or we could have refused to increase the wages and salaries of post office workers. The Opposition are opposing the increase in postal charges because that is the method we adopted but we are well aware that had we adopted any other method they would oppose it equally. For example, if we had increased the price of cigarettes and beer by another 2d or 3d to meet this deficit we would be told by the Opposition that we were subsidising the tycoons' stamps at the expense of the poor man's cigarettes and pint.

Regarding the third possible way of clearing this deficit, by not increasing workers' wages, that is a method this Party would never adopt. We believe the Post Office staffs who are doing such excellent work are fully justified in getting their increases and we are ensuring that they get them. Deputy Casey said the Labour Party would say the postmen were entitled to their increase but there is a big difference between saying it and doing it. When we do these things we must do other unpopular things in order to put ourselves in a position to do what is right. The Opposition want to have it both ways. Of course that is fairly common. It has been common during the years in which I have been a member here. They have always been anxious to give more and more to everybody because that is popular, but they are never anxious to support the taxes necessary to provide that extra money. Finally, I wish again to thank the Minister for his courtesy to me during the year and for his help in overcoming the problems which faced me in my constituency.

At the outset I want to make it perfectly clear that the Post Office workers are entitled to the increase of 12 per cent, in the same way as any other member of the community. They also have to meet an increase in the cost of living which was due in no small way to the Government's actions during the past 12 months. I am glad to note that the subpostmasters got their conciliation and that that claim has now been settled. It took a long time but I am glad that the Minister eventually saw fit to let the subpostmasters have arbitration.

They have not got arbitration.

I should have said conciliation. I was amused listening to the previous speaker. He mentioned that we on this side of the House are always in favour of doing the popular thing for everybody but that nobody should have to pay for it. He gave the impression that if these increases in postal and telephone charges were not made, postal workers throughout the country could not get their increase. Surely he realises that these increases are more or less what has already been described as a "mini-Budget". The Minister for Finance introduced a budget last week and within a few hours on top of that we had these increases being announced.

I believe these increased charges will cause grave hardship to industrialists. They are being imposed on top of the increased tax on petrol and diesel oil which the Minister for Finance announced. In addition to that, during the past few months, tariffs have been lifted and in January next, further tariffs are to be lifted. This Government always prided themselves on being the sponsors and protectors of industry. I do not think their actions in the Budget and their actions in increasing these charges bear out the line they took some years ago.

I know that at the moment they turn hither and thither. One moment they are trying to nurse the industrialists and the next moment they are trying to nurse the small farmers. I should not like it to go from this House that we think increases can be paid without some call on the Exchequer. I am not surprised to hear Government speakers saying that the reason for these increased postal charges is that the postal workers had to get their 12 per cent increase. It is not two years since the same Government gave an increase of 1d. a gallon for milk to the farmers and put an extra penny on the packet of cigarettes and then said that the farmers were responsible for that taxation.

When we look at the Minister's statement and see all these increased charges, it is time we asked what is happening all the money that is being taken in by the Department of Posts and Telegraphs. In my area, at the Carlow end of the Carlow-Kilkenny constituency, there are 175 applicants awaiting telephones. Only about three weeks ago, the Minister told me that it would take a short period to clear something like 35 of these applications. Surely if money is to be voted here to keep this Department going and make it pay its way, the people are entitled to have its affairs so managed that those who foot the bill will obtain a service?

As the Minister knows, a lot of business is done today on the telephone and there are a lot of people in business—including those in the catering trade—who cannot get a telephone connection to their houses. It is all right to be told: "We will clear 35 of them in the next few months", but at least we should have some idea as to when it will be possible to apply for a telephone and get it within a reasonable period. The position should be improved now that applicants will have to pay £10 when they apply for a telephone. I fully realise that the Department have very heavy expenses in respect of trunk lines which they are improving. I was glad to note in the Minister's statement that the Department have been working on the lines from Carlow to Portlaoise and Carlow to Athy. This should lead to a great improvement in the service in the area.

Another point I wish to raise is that in the post office in Carlow town, the staff are working under very adverse conditions in an old building. They are giving a good service but I would say that it is impossible for them to be as quick in answering telephone calls and in dealing with the public as they would wish. I understand that a site has been procured to build a modern post office in the town. The building has been erected for an automatic exchange but I am told that nothing has happened in regard to seeking tenders for the post office. If that is the case, it will be some years before the excellent staff there will have an opportunity of working in decent surroundings. Where they are, it is not possible for them to give the service that they would like to give.

I should like to draw the attention of the Minister to the fact that the increase in postal charges will have far-reaching ill-effects not alone on industries but on small shopkeepers and the ordinary businessman: Many of these people send parcels to customers by post or have parcels delivered to them from the firms with which they deal on which they have to pay postage. To a person in a small way of business that may amount to an annual sum that will have a disastrous effect on his business. Apart from being crippled by the famous turnover tax which in respect of some items he cannot pass on to the customer, the person in a small way of business, working to a small profit, will have to bear a further loss due to the action of the Minister for Posts and Telegraphs in increasing postal charges.

The Telefís Éireann Authority are to be congratulated on their progress and on the programmes they produce. At the outset, as with any other business, they must have had teething troubles but they were few. The Authority are to be congratulated on the way Telefís Éireann is run. However, there is one criticism that I wish to make. Another Deputy mentioned the matter today. There are far too many interruptions of programmes by advertisements. The Minister should have the position examined with a view to seeing whether advertisements could be grouped or televised in some way so that a programme would not be interrupted every 15 minutes.

I heard of a case where a viewer was watching a televised golf match in Woodbrook. The winner was just about to take his last putt on the green. The programme was interrupted before he hit the ball, for the purpose of showing an advertisement. I suggest that there should be a bigger gap between advertisements and that programmes should not be interrupted so frequently. The Minister would be well advised to have the position examined. I have heard quite a number of complaints about it. I realise, of course, that revenue is derived from advertisements but I would ask the Minister to examine the position with a view to getting over the difficulty.

These are the main points I wish to make. I am astounded, as every other Deputy is, at the additional charges for telephone and postal services that the people are asked to bear. While I have been critical I should like to say that during my short term in the House the Minister has always received me with the greatest courtesy and has been most helpful to me. Any criticisms I have to offer are made purely and sincerely in the interests of the people whom I represent and the people of my constituency generally.

Mr. Ryan

I do not share with many other Deputies the opinion which they hold of the Department of Posts and Telegraphs. Of all Departments of State I regard it as the most grossly inefficient and badly run. Considering the simplicity of the services it has to perform it is one which ought to be efficient and ought to be able to absorb, without any additional imposition in the way of postal and telephonic charges, the recent relatively small increases given to the staff of the Department of Posts and Telegraphs.

There is over £2 million in it, the Deputy should know.

Mr. Ryan

I know, but I am also well aware that the income of the Department is substantial and that the wages paid to employees of the Department of Posts and Telegraphs are amongst the lowest wages paid to any group of employees in the State so that even 12 per cent of the paltry wages they earn should have been capable of being absorbed. Of course, it could quite easily have been absorbed if the Department of Posts and Telegraphs was concerned with trying to earn money and lived up to its responsibilities.

In the reply to a Dáil question which I asked yesterday we learn that in the Dublin area alone the telephone exchanges have 13,470 lines available which are not being used although— I have not the figure quite ready at the moment but hope to have it before I finish—there are certainly anything up to 7,000 or 8,000 applicants in the same area who cannot be given a line because the Department of Posts and Telegraphs is not efficiently organised to answer these applicants and applicants they remain. Here we have a situation in which the Department could be earning income from equipment which is already installed and they can do nothing about it and because they have this unutilised equipment already installed, which must be paid for but which cannot be used, the rest of the community are being blistered unnecessarily in this savage second Budget.

Why will not the Minister and his Department take steps to see to it that the 13,470 lines which are available in Dublin exchanges are used instead of asking people to wait, as they are now asked to wait, for one, two, three or even five years before they can get the telephones that many of them require for urgent personal health reasons or urgent business reasons? The excuse that is given time out of number for the Minister when questions are asked in this House is that of the applicants that are waiting none is a priority case. I do not know what relation that has to answering demands when the equipment is already there.

The excuse, of course, can be given that the lines are not there from the exchanges to the house of the applicants but that is no excuse. The electricity contractors, the gas contractors, the water contractors, be they the ESB, the Dublin Gas Company or any other gas company or any authority supplying water, can all put in the service in anticipation of demand. But not the Department of Posts and Telegraphs. That would be an intelligent thing to do but intelligence and the Department of Posts and Telegraphs are complete strangers. What does that Department do instead? It multiplies the cost of installing lines. It waits until housing estates are completed and then comes along, sometimes years afterwards, to rip up concrete roadways and pathways, to rip up grass margins, to rip up trees and all kinds or shrubbery put there for the improvement of the appearance of the estate, and then to waste months on end doing work which would have been perfectly simple to do when these estates were virgin soil, wide open to all kinds of development.

Instead, they have to use gangs of workmen to dig trenches on concrete roadways and paths when the work could be done efficiently, cheaply and quickly with excavators before putting in the volume of cable necessary to meet prospective demand. If the work were done in that way, we might not have our suburbs so grossly disfigured as they are with masses of perpendicular poles and horizontal lines.

I can tell you the story of a tree. It is the story of a tree planted about five years ago outside my house, an ash tree, the kind of tree you cannot stop growing sometimes, be it on top of a heap of coal or on rocky soil. This tree sprouted and displayed its leaves with great gusto for a year or two. Then along came the men from the engineering section of the Department of Posts and Telegraphs to dig a hole right in the middle of its roots. Then, about 18 inches away from this small tree, they planted a pole.

Then they disappeared, but they came back about a year later to give connections to the people in the area through this pole. That required the digging of another hole in the middle of the roots of this little tree. Since then, they have dug four holes through the roots of this little tree and on each occasion they left the roots bare, exposed to the elements in different seasons, for several weeks on end. Last year they topped it all.

I wondered whether these engineers would turn out to be good gardeners. They took the tree out of the ground and planked it on top of a heap. I was wondering were they really going to try an experiment in nature by planting it again, and they did. I marvelled at the works and wonders of the Lord when, notwithstanding this maltreatment at the hands of the engineering experts of the Department of Posts and Telegraphs, that little tree succeeded in sprouting some foliage last year and kept up a very brave front until the autumn, when the leaves, in the ordinary course of nature, fell from it. But that was too much for it. The poor tree has now died. Because of the treatment by the Department workmen, it had not got the reserves to last out the winter, mild and all as it was. Last Saturday, I had the painful duty of removing this tree which had been so grossly mishandled by the Department.

That is a sample of the kind of thing that can happen, but it is not every tree that is fortunate enough to have a Deputy observing every moment of its life. I have made several efforts in this House and by letter to do something about it. It is an indication of the way in which the Department are destroying whatever beauty there may be in our cities and towns.

The Department have three scales for installing telephone lines. If they are installing new lines in a highly-rated suburb in which wealthy, influential people live—they might be either civil servants or substantial people known to a Minister or in a position to contact Ministers—they will get first-grade treatment. If any disruption of the pathways, the roadways or of the other amenties is necessary, the clearest possible instructions go out to the workmen to see that all amenities are restored with maximum speed. If it appears to be a suburb with only medium valuations, such as the modest area in which I live, then the men are told they need not be too particular, and they are not, unless duress is brought to bear.

If it happens to be a poor area, such as a local authority housing estate, the men go in and dig manholes and never take care that the area is properly restored. That is the official, deliberate policy of the Department of Posts and Telegraphs which, of course, I expect the Minister vehemently to deny.

We do not restore the pathways. That is the responsibility of the local authority. We pay the local authority immediately we get the bill.

Mr. Ryan

In practice, the Department carry out a thorough job in the better areas.

It is the responsibility of the local authority to restore footpaths and roadways.

Mr. Ryan

It is not sufficient for the Minister to pass the buck.

I am not passing the buck. It is a definite arrangement that the local authority restore pathways left by the Department. We pay them and we are asking the Deputy to support such payments now.

Mr. Ryan

If it happens to be an area of high valuations, then proper manhole covers will be installed, but if it is another kind of area, they will put all kinds of electrical and engineering works under the soil, and if they cover the excavation with as much as an inch of clay and get away with it without anybody noticing, that is good enough. That happens all over the place. Of course, it will be many months before people discover why their grass is not growing on this inch or two of clay. It is simply because there is an iron cover immediately below the surface. If people are not in a wealthy area, an inadequate manhole cover——

Surely, if the Minister states he has no responsibility the Deputy should not pursue the matter?

Mr. Ryan

The Minister has responsibility for the manhole covers because they bear the inscription "P agus T". If that is not the Minister's seal of authority——

The Deputy has shifted his ground a bit——

Mr. Ryan

Not in the least.

——from the case he was making.

Mr. Ryan

I stand over everything I have said. I am well aware that local authorities may be somewhat casual about this matter but I am not unaware either that there are daily contacts between the Department and the local authority concerned and that agreement is reached at that level that what is good enough for Ballyfermot or Finglas is certainly not good enough for Foxrock.

That is not so.

Mr. Ryan

It is so, and any Deputy representing these areas knows that what I am saying is perfectly true.

There is no discrimination.

Mr. Ryan

I have raised here another matter in which the Minister has also denied discrimination. Yet, from my own experience and the experience of those to whom I send letters, there is discrimination. If letters are posted in the centre of Dublin for the first morning post, they should be delivered in the Dublin suburbs in the afternoon. They will probably be delivered, in my constituency, in Rathgar, Rathmines and Terenure, but they will not be delivered until the following morning in Crumlin, Drimnagh, Inchicore, Walkinstown and Ballyfermot. The areas in which they are not delivered until the following day are areas in which working people live because, by definition, they must be working people in order to be housed in houses built for members of the working classes under the Housing of the Working Classes Acts. In the other areas, the people are people of means and people, therefore, whose complaints will be listened to, so, again, we have yet another indication of class distinction in the operations of the Department of Posts and Telegraphs.

I want to complain also about the increasing congestion in the Dublin area, congestion which I find it difficult to understand in view of the Minister's figures which show there are 30,470 lines in exchanges not in use because they have not been allocated. Complaints are made here repeatedly about the frequently occurring instances in which, on dialling the first, second, third or fourth digit in five and six number figures in the Dublin area, people get the engaged tone. That is happening with greater and greater frequency. It is either due to the fact that the equipment is breaking down at a faster rate, indicating that it needs replacement, or that the equipment is not being properly maintained.

Another occurrence which appears to be on the increase is the crossing of lines. You lift your telephone receiver and, without dialling a number at all, you find yourself in on someone else's conversation; or, on dialling a few digits, you find yourself listening in to another person's conversation. I can sympathise with those who have been very properly complaining about the tapping of telephones, but I am quite certain that the number of cases of tapping under warrant of the Minister for Justice are negligible as compared with the hundreds and thousands of overheard telephone conversations, which occur daily without any warning, and which, in some cases, could be a cause of very grave and serious embarrassment.

We have also had complaints here in recent years that telephone bills are far in excess of any cost that could possibly have been incurred and we have had the Department refuting this and denying it most emphatically. We have had the Department disconnecting telephones because people who maintained they were being over-charged refused to pay bills. Their telephone connection was cut off and, after several years of acrimonious discussion between the Minister, the agents of his Department and the people in question, we have had admissions here that in one exchange at least in Dublin the meters had been jumping and people who made no calls at all had calls recorded because those with numbers somewhat similar, when they used their phones, caused vibration throughout the whole meter system in different exchanges. These are the cases we know of. How many other cases have occurred in which there has been improper charging, cases in which faulty equipment recorded charges against innocent people? I am sure the number must be legion.

There is another case — it was brought to light here—in another part of the city. A person went away on vacation and, before going away, he tied up his telephone and sealed it in the presence of a number of neighbours. On coming back after a three months' absence, there was a telephone account waiting for him covering the period during which the phone had been tied up and sealed. The person concerned asked for an inspector from the Department to come out. He made an appointment and got the other witnesses. The inspector, with the witnesses present, was shown the phone and, only because these people testified to the fact that the seals were unbroken, did the Department admit that there had been another mistake and apparently another case of faulty meters recording calls which had, in fact, never been made.

These incidents are frightening and I do not think it is sufficient for the Minister to say that the complaints are so few in number notice need not be taken of them. Most people, when they get the engaged tone on dialling, leave it at that. They may wait for some time or they may give up in desperation. The number that have come my way and the way of other Deputies indicates there is something seriously wrong with the telephone equipment in Dublin. The Minister and his Department should tackle this matter forthwith. If it is that they are short-staffed in the Engineering Branch and cannot get the engineers, we will accept that they must pay salaries sufficient to attract and keep the engineers. We do not think, however, that it is necessary to increase postal charges in order to carry that extra salary because, if we had the engineers, we could ensure that the telephone system is adequately used and the equipment already there made available to the thousands of applicants who are at the moment crying out for that amenity.

Another example of the inefficiency of the Department came to light some time ago. An individual paid a telephone account at a local post office within the period specified in the notice from the Department. Admittedly, it was the second notice, but it was within the seven days specified. Despite payment of the account, five or six days later the telephone was cut off for outgoing calls. The individual concerned complained. Only after a couple of weeks of acrimonious correspondence did the Department admit there had apparently been some breakdown between the handing in of the money at the local post office and the receipt of the money in the telephone accounts department. This may be only one case and the Minister's alibi will be that hundreds of thousands of accounts go through every year without difficulty, but it seems unpardonable that a person's phone should be disconnected because of the failure to transmit the money from the local post office to the accounts branch of the GPO.

Another sample of inefficiency in the Department of Posts and Telegraphs is the large number of letters which go astray.

Progress reported; Committee to sit again.
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