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Dáil Éireann díospóireacht -
Wednesday, 15 Mar 1995

Vol. 450 No. 7

Adjournment Debate. - Industrial Action at Dublin Hospital.

It is with regret that I heard of the action taken by the caring professional staff in the Mater Hospital to make their point well and truly known. We associate industrial action with people who wish to make a demand, normally to benefit themselves. It is regrettable that the staff had to take this action today not for any benefit or gain for themselves but for the patients to whom they provide a service.

As late as 1 March the Minister for Health replied to a question I put down on the Mater and Beaumont hospitals and other hospitals in the Dublin area providing an accident and emergency service. The reply records that the Minister is happy with the services provided in the accident and emergency service. He recognises that there are seasonal fluctuations and that there is a problem with the elderly who need more appropriate accommodation.

His reply is no different from replies to questions I put to the chief executive officer of the Eastern Health Board in January 1995 and to the then Minister for Health in January 1994. I also asked a similar question in September 1993. I am not sure if it is the Minister of the day or civil servants who drafts the replies but the language and tone used in the replies is similar.

I put down the questions because my attention was drawn to the fact that there is a serious recurring problem in the accident and emergency departments of Dublin hospitals. As can be seen from the questions I asked over a prolonged period, this debate does not arise just from the industrial action taken by the staff at the Mater Hospital today but from the totally unacceptable situation that exists throughout the accident and emergency departments in Dublin hospitals. It is about back-up beds and services not only in the Mater Hospital but in all Dublin hospitals. It is not a seasonal problem, as has been contended in replies to me on so many occasions, nor is it only a shortage of appropriate facilities for elderly patients. Of course we welcome the moneys the Minister recently allocated to the Eastern Health Board, if my memory serves me correctly amounting to £850,000 but, if one examines previous questions, one will find similar amounts were allocated heretofore.

The problem here does not relate to whether it is a new or an old building, if it is fully manned by auxiliary staff. It is a simple matter of there being insufficient beds within the system to serve the daily-annual demands. I am sure Members and the general public will be aware that patients and their families are often left waiting for hours without knowing whether the patient can be accommodated.

This must be very frustrating for those providing the care in accident and emergency departments. The staff simply cannot cope and token ad hoc gestures will not solve this serious problem. We know from the latest census that the percentage of elderly in our population is increasing. That is demonstrated by the demand for long-stay accommodation which is insufficient to meet present needs. Yet ad hoc remedies, this year £850,000, last year £750,000 and the year before of £500,000 are of no benefit and cannot be unless the proper back-up services and support beds are made available.

I will not quote cases to the Minister this evening which I am sure could be echoed by many other Members. From the Minister's experience of being a member of his health board until recently I am sure he too could quote such examples and, I understand, has expressed concern at inadequacies in the services in the past.

This is a daily occurrence warranting special consideration. I call on the Minister and the Government to give this urgent attention to ensure that those in need of these services will be enabled to avail of them.

Limerick East): I thank Deputy Callely for raising this matter. As he said, he has been pursuing this issues for some time past and has quoted replies from the chief executive officer of the Eastern Health Board and my predecessor back as far as 1993. I know that from his experience and expertise garnered as chairman of the Eastern Health Board he understands many of the issues involved.

In responding I want to extend my sympathy to any patient or other member of the public who has been affected by the dispute in the Mater Hospital today. I also accept that, given their normal level of commitment to patient care, it has taken a particularly acute sense of frustration on the part of staff to take the action they have today.

There is a particular background to the problem in the Mater Hospital which does not allow for easy or quick-fix resolution. The accident and emergency departments of the six major hospitals in Dublin operate a 24-hour service. Because of the nature of the work, it is not possible to predict the workload of hospitals accident and emergency departments at any particular time. Generally, the six accidents and emergency hospitals can cater for the number of people who present themselves for treatment.

Overcrowding is a seasonal problem and the post-Christmas period usually sees a heavy demand on these services. Perhaps due to the severity of the weather since Christmas there has been sustained pressure on the accident and emergency departments of the six Dublin hospitals beyond that normally expected for this period.

One of the principal causes of delay in transferring patients from accident and emergency departments to wards has been the shortage of suitable facilities for elderly patients who are no longer in need of acute hospital care. The shortage of more appropriate facilities results in elderly patients having to remain in acute hospitals longer than necessary, consequently reducing the number of beds available for admissions through accident and emergency departments. As an immediate response to and anticipating this problem, £850,000 has been granted to the Eastern Health Board to provide additional alternative accommodation for patients in acute hospitals who no longer require acute care. Placing such patients in accommodation more appropriate to their needs eases the pressure on the acute hospitals and reduces the delays in admitting patients to hospitals.

The management of the accident and emergency service in the Dublin area is carried out under the auspices of a steering committee which includes representatives of the six accident and emergency hospitals and is chaired by the Eastern Health Board. This committee follows closely the operation of the accident and emergency service and provides a means to facilitate co-operation between the hospitals involved in the accident and emergency service to ensure its smooth operation.

These co-operative arrangements include provisions whereby hospitals experiencing an increase in accident and emergency activity can seek to have ambulances diverted to the other hospitals for a period of time, allowing the hospital to deal with those patients already at the accident and emergency department. This arrangement which operates under the supervision of the chief ambulance officer, Eastern Health Board, provides a mechanism whereby attendances at individual accident and emergency departments can be managed in a manner which takes account of the workload in individual hospitals.

In relation to the situation in the Mater Hospital, the management has met the union representatives on a number of occasions and endeavoured to ease the problems in the accident and emergency department by implementing a number of improvements. Among these are the provision of a separate dressing clinic for patients and improved catering facilities — two particular grievances raised by the Irish Nurses Organisation; extra cubicles in the casualty unit and an observation ward to deal with temporary overcrowding. The hospital authorities are currently in the process of planning a new accident and emergency unit. Despite these efforts by management to improve conditions, the Irish Nurses Organisation decided to embark on a 12 hour work stoppage from 8 a.m. to 8 p.m. today, 15 March. Emergency cover was provided. The overall impact on patient services of this action has been minimal and the combination of the accident and emergency services in the other five hospitals and the limited service at the Mater has coped with the situation today.

My Department has arranged a meeting tomorrow with the chief executive officer of the Eastern Health Board to discuss the overall provision of the emergency services. Following this, I will be asking the Eastern Health Board and the six major hospitals to review the services and to consider improvements which will help to alleviate the problems which have given rise to the present situation.

Will there be beds?

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