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Dáil Éireann díospóireacht -
Tuesday, 30 Jun 1998

Vol. 493 No. 3

Written Answers. - Bank Charges.

Róisín Shortall

Ceist:

28 Ms Shortall asked the Tánaiste and Minister for Enterprise, Trade and Employment if she will make available resources to ensure that the Director of Consumer Affairs will be able to monitor bank charges in the changeover to the euro. [15932/98]

In recently welcoming the publication of the 1997 Annual Report of the Director of Consumer Affairs, I indicated that the staffing of the Office of the Director of Consumer Affairs had been the subject of extensive discussion between the director and my Department, in the course of which the director was informed of departmental concern about the utilisation of existing resources. Measures were agreed to address this concern, including the appointment of a senior official to assist the director in the management of the office and the commissioning of a consultancy exercise to examine the practices and procedures employed in the office. The senior official has recently taken up duty and discussions are under way concerning the consultancy exercise. I have assured the Director that I wish to ensure that adequate resources are available to enable him to properly discharge his statutory functions.

The Consumer Credit Act, 1995, requires that any credit institution proposing to increase existing charges and/or to impose new charges on customers in the period of the changeover to the euro formally notify the Director of Consumer Affairs. The Act empowers the director to direct institutions to refrain from imposing or changing a charge in relation to the provision of a service to a customer or group of customers and additionally to publish, in such manner as he may specify, information on any charge for the provision of a service. To date, the director has not received any notifications specifically related to the changeover to the euro.
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