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Dáil Éireann díospóireacht -
Thursday, 3 May 2001

Vol. 535 No. 3

Ceisteanna–Questions. Priority Questions. - Euro Changeover.

John Perry

Ceist:

5 Mr. Perry asked the Tánaiste and Minister for Enterprise, Trade and Employment the degree of confidence she has that the information provided on the euro changeover plan will be distributed by retailers in order to facilitate their role as educators of consumers and employees; if she has satisfied herself that the best use is being made of materials provided and distributed by relevant Government campaigns and also the Central Bank publicity campaign; if she is confident that dual pricing will be in place by 1 October 2001; and if she will make a statement on the matter. [12164/01]

As the Deputy will be aware, the Department of Enterprise, Trade and Employment has specific responsibility for providing information to assist businesses with their preparations for the changeover to the euro. The EMU business awareness campaign, which is managed by Forfás at the request of our Department, has undertaken this task since it was launched in December 1996. To date, the campaign has produced a comprehensive range of publications of relevance to all sectors of the Irish economy which are widely disseminated to Irish businesses throughout the country.

A survey conducted by the ESRI in December last, on behalf of the EMU business awareness campaign, shows that 72% of Irish firms have received information on the changeover and have expressed high levels of satisfaction with the information received.

On the retail sector, we are confident that the necessary information to manage the changeover has been distributed to retailers. Some 178,000 copies of "Getting Your Retail Business Ready for the Euro", a guide to assist Irish retailers in planning for the changeover, have been distributed by the Forfás EMU business awareness campaign on behalf of the Department.

This guide was produced in consultation with the Euro Changeover Board of Ireland, the Irish Bankers' Federation and the Office of the Director of Consumer Affairs, and has been distributed through a number of channels: by post, directly to 40,000 retail outlets throughout this country; by a wide variety of retail organisations to their members; through the chambers of commerce, city and county enterprise boards, area partnerships and other organisations; by five of the main commercial banks directly to their retail customers; as an insert in a number of retail trade publications; and at presentations, exhibitions and conferences attended by the EMU campaign.

The guide outlines what will happen on -day, 1 January 2002, when euro notes and coins are introduced into circulation, and the specific role that retailers will play in the changeover process. It includes a checklist of issues to be considered by all retailers in preparing their own plan to manage the changeover, including how to convert Irish pound amounts to euro, dual display, dealing with dual circulation, staff training and advice on estimating euro cash requirements.

Additional Information.This is in addition to the significant amount of work that the Euro Changeover Board of Ireland has undertaken, and continues to undertake, to inform and educate consumers about the changeover.

The Central Bank's role with regard to public information mainly derives from a European system of central banks campaign, which, in the last quarter of the year, will be focusing on the detailed designs and security features of euro bank notes

With regard to dual display, in the survey conducted for the EMU business awareness campaign last December, 58% of retail firms indicated their intention to display dual prices in Irish pound and euro amounts by the fourth quarter of 2001. The initial figures from the campaign's latest survey indicate that this figure has risen considerably, with approximately 70% of retail firms indicating their intention to dual price by the end of next September. Additionally, there is the national code on euro changeover which the Minister of State, Deputy Tom Kitt, relaunched last December, incorporating the special logo to be made available to subscribers by the Director of Consumer Affairs. This is a national code of practice on dual display of prices and the minimum period of application of the code for subscribers begins on 1 October next.

Ultimately, however, it is the responsibility of each firm to ensure that it is able to conduct business in euro from 1 January 2002, and the EMU business awareness campaign can only assist in providing the necessary information that will assist firms to achieve this.

Is the Minister of State aware that a recent Forfás survey stated that only 23% of companies have a plan for the changeover, that despite what he stated in his reply there is a huge lack of information throughout the retail trade? As a retailer, I know from talking to people within the trade that clearly there is a major breakdown in the availability of information to staff and consumers, both of whom will be educated in this regard by the retailers. Is the Minister of State happy that only 23% of companies have a plan and that the survey to which I refer stated that 54% of companies had no intention of preparing a plan? Is he also aware that 34% of companies have decided they will implement the changeover on 1 January next and 43% have no plan as such? Is he aware that a large number of companies are totally unaware that dual pricing must be provided by 1 October and have no intention of providing dual pricing on that date?

Of course I am not happy with the situation. We are pleased that at this stage about 76% of businesses would be satisfied with the information they have. Certainly we are worried about some companies, particularly smaller companies. The big companies and medium-sized companies in the retail and wholesale sector are aware of, alert to and active in this area. These companies have plans to manage the changeover but in the smaller retailers, particularly those in the west and north-west, there is a serious lack of information, focus and commitment. Through the statutory bodies, the State agencies, and the business organisations, and particularly the high profile which the national euro conference gave to the western region, we are confident that the campaign is beginning to make an impact. With the collective commitment of all people in business, including the leadership of public representatives, we hope that like in the case of the Y2K problem we will be able to manage this successfully and be ready for the changeover on 1 January.

Has the Minister of State plans to accelerate the campaign, which is lacking impact? The campaign in the national media is not nearly effective enough. It does not highlight the huge problems which will arise. We are within six months of an implementation of the changeover. Is the Minister also happy that the code of practice which has been drafted by the industry will be implemented? I believe it will not. He must remember that the small companies will be the ones which will introduce the euro to ordinary people on 1 January. It will be a major problem. Would he agree that it would take six months for any small company to implement even the basic software package?

At national level, we have taken the necessary legislative decisions which are vital to the changeover. We are confident that the code of practice will be implemented. There is an excellent team handling this in Forfás, the EMU team.

It is important that, in co-operation with the Department of Finance, the Central Bank and the various business organisations, we get a clear message out to all the companies that it is critical for them. This change provides significant opportunities for Irish companies and the Irish economy and we must manage it carefully. We must ensure that the consumers are pushing to ensure that they will get the necessary information, that they participate with the companies and that the pressure is on local companies to ensure that the business people are ready on the big day, 1 January.

Would he agree that there has been a slipshod approach to this whole affair?

As somebody dealing with it consistently and continuously, I think it is a highly professional approach.

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