Current regulations provide a basis for taxi licensing that reflects a High Court decision which created the legal position that limitation of taxi licences in the interests of existing licence holders could not be sustained. Since November 2000 there has been a major increase in the number of taxis licensed in all the taximeter areas throughout the country. Figures supplied to the Department by individual licensing authorities indicate that taxi licence numbers nationally had more than doubled from 3,912 at November 2000 to 9,767 at end December 2001. In the case of the Dublin taximeter area, for example, the number of licensed taxis between November 2000 and yesterday increased by 311%.
Dublin City Council, as the largest taxi licensing authority in the country, engaged Goodbody Economic Consultants to carry out a customer service assessment so as to compare current service levels with those obtaining during the last such assessment in 1998 and to identify potential areas for further service improvement.