Léim ar aghaidh chuig an bpríomhábhar
Gnáthamharc

Dáil Éireann díospóireacht -
Thursday, 22 Feb 2007

Vol. 632 No. 2

Adjournment Debate.

Post Office Network.

Late last week, RTE reported the alarming news that up to 500 post offices could be closed by An Post after a review of the network to be completed this year. If so, we could be left with a network of fewer than 800 post offices throughout the country and whole communities may be forced to travel for miles to access essential postal services.

The postal network has been decimated in the lifetime of the Fianna Fáil-Progressive Democrats Government. In 2000, approximately 1,800 postal units were in the network, yet this figure has dropped to just 1,300. At one stage last year, one post office was being shut down every ten days. Is the Minister responsible in attendance?

I am dealing with this matter. As a former post office man, this is a matter in which I take considerable interest.

The right man in the right place.

I am delighted to hear that. One of the most appalling legacies of the Fianna Fáil-Progressive Democrats Government when it finally leaves office will be the closure of more than 1,000 post offices across Ireland.

Approximately two weeks ago, the Irish Farmers’ Journal reported that while we have a relatively high ratio of post offices to people in the EU, we have the greatest relative magnitude of closures at an astonishingly high 21%. Last November, I met a delegation from the Irish Postmasters Union led by its general secretary, Mr. John Kane, and I receive frequent correspondence from a range of postmasters and postmistresses around the country who are deeply frustrated with their low wages, poor working conditions, the increased attacks on post offices — the so-called tiger raids — and the non-automation of almost 400 post offices. The stunning new report of the potential closure of 500 post offices will cause even greater concern for postmasters and postmistresses, whose representative body under Mr. Kane has recently described the network as being in crisis.

According to the IPU, 400 of its members are earning less than the minimum wage of €17,910 per annum. It also reports that another 135 postmasters are not even scraping a bare €10,000 per annum, €200 per week. Out of these meagre earnings, they are expected to run their post offices five and a half days per week or six days or seven days per week in the midlands and the west, supply a premises, employ staff and pay any expense that occurs, including soaring utility bills.

Last week, RTE news profiled a hard-working postmaster in my constituency, Mr. Gerry Keane of Edenmore post office in Raheny. His net take was only €500 per week. A postmistress in a rural area, Ms Catherine Healy-Byrne, has been to the forefront of the Save Lombardstown Post Office Campaign near Mallow in County Cork. She has repeatedly requested that Lombardstown post office be automated urgently, which is a refrain we hear week in, week out from postmasters and postmistresses. The non-automated sub-post offices should be automated if we are to take advantage of the Fortis deal and so on.

Postmasters and postmistresses have faced a drop in business because of the decrease in Government business through the Department of Social and Family Affairs and NTMA contracts and the increase in on-line transactions and direct debit payments. Electronic fund transfer and technology can contribute to the isolation of more vulnerable members of the community and force unnecessary bank charges on consumers.

Postmasters and postmistresses are facing a serious security crisis. We hear of the Minister for Justice, Equality and Law Reform, Deputy McDowell, every few hours, but his information may not be accurate.

Sporadic.

In 2006, he told me that there were three tiger robberies and six attempted tiger robberies, whereas Mr. Kane and the postmasters told me that there were 40 serious attacks on post offices last year, including the appalling murder of the young Kilkenny postmaster, Alan Cunniffe, last December.

Hear, hear.

Often, these tiger raids target post office keyholders.

As the Minister knows, a major campaign has been mounted by the postmasters and postmistresses. On Tuesday afternoon, they were to be outside the Dáil and we were hoping to discuss the issue with them at length, but we heard of a deal involving a €12 million package being put forward by An Post with the assistance of the Minister for Communications, Marine and Natural Resources, Deputy Noel Dempsey. The end result of the package could be the closure of 500 postal units.

Too many communities, including Priorswood in my constituency or Killiney in south Dublin, have been devastated by the closures of their local post offices and the loss of the services and social interaction provided therein. In rural Ireland and the west Cork area in particular, a post office can be the focal point for Government activity for 15 miles or 20 miles. Why has the Minister for Communications, Marine and Natural Resources not published a Green Paper, White Paper or strategy on the long-term future of the postal network as we move towards deregulation in 2009, as Deputy Durkan and I heard last night, and electronic substitution? A strategy would provide some hope to the hard-working postal service workers.

Hear, hear.

I thank Deputy Broughan. As a former post office clerk, I take a great interest in this matter. I have met the IPU, the Minister and some colleagues from my days in the post office and I know that honest efforts are being made to address the issue.

While this is primarily a matter for the management of An Post, the programme for Government sets out the Government's commitment to the objective of securing the largest, most economically sustainable national post office network possible. The An Post post office network comprises the single largest number of retail outlets in the country, consisting of almost 1,000 automated post offices, 371 non-automated post offices and 171 postal agencies. An Post has also established almost 3,000 post point outlets in retail premises throughout the country, of which 600 can be used for bill payments. Effectively, the 1,000 automated offices transact 97.4% of overall post office business.

In the European context, Ireland has one of the highest number of post offices per head of population at 4.2 outlets per 10,000 inhabitants compared to the European Union average of 2.7. Research commissioned by the IPU in 2006 confirmed these figures. In recent years, some network restructuring has been undertaken. This activity is in line with similar trends across Europe. On a national basis, 80% of the post office network, which is situated in rural areas, serves 40% of the population.

The Government's commitment to the post office network extends to the postmasters, whose financial security and strong relationship with customers are vital to the continued viability of the network. It was in recognition of the importance of postmasters and postmistresses in respect of the viability of the network and the social fabric of communities that the Minister appointed Mr. Eamonn Ryan in January of last year to act as a facilitator between the IPU and An Post. I can think of no one better qualified, as he came up through the post office ranks. His mandate included issues such as the examination of the postmasters' contract. He was also mandated to assist the union to engage with the company on these matters. Recently, he completed a report on these issues and made a number of recommendations.

While the Government will support the network in any way it can, the development and continuing viability of An Post and the network is, in the first instance, a matter for the board and management of the company. Consequently, the way forward is for An Post to enhance existing services, build on existing strengths and develop new product offerings. There is an urgent need for An Post to diversify its income streams and those of the postmasters and postmistresses.

It was with this in mind that in September, the Government gave its approval to a joint financial venture between An Post and Fortis, a Belgian bank. This will entail the provision of a range of financial services operated through the An Post branch network using the An Post brand and other An Post assets.

The security of post offices concerns us all because decent people are going about their business. I do not like the idea of "tiger raids", as that phrase makes armed thuggery against decent people sound attractive, which was not the Deputy's intention. I understand that An Post has made a significant investment in the network as part of its security upgrade programme. The installation of new and upgraded security equipment as part of this programme continues.

Almost 1,000 post offices are automated, with these conducting the vast majority of the network's business. A pilot project has recently been carried out by An Post, as part of which ten offices were automated and the consequent effect on business monitored. The data gathered as part of this project is currently being analysed.

If An Post and its network are to prosper and grow, it must adapt to the demands of its customers and place delivery of quality services as its primary focus. This will be important in the context of future liberalisation of the mail market. Coming, as I do, from a post office background, I believe there is a massive asset here. I suggest, and hope, An Post will be vigorous in identifying new products because this is an extraordinary network and the Government is committed to maintaining it to the maximum possible extent.

Languages Programme.

I understand, following my receipt of notice to speak in this Adjournment Debate, that the Minister's office has phoned various principals in Dublin West to say that the cap on English language support teachers has been lifted, from next week, and extra teaching personnel are being supplied to several schools. I welcome the announcement, if it is true, and I would like to see the details even if the addition comes more than halfway though the school year.

Dublin West has seen an unprecedented population growth over the past five years. The recent census confirmed that it is the fastest growing area in the country. Consequently, the demand for new schools, school places and specialist resources for children with specific learning support needs is at an all time high.

Parents worry constantly in Dublin 15, whether it is Blanchardstown, Castleknock, Mulhuddart, Clonee or Tyrellstown about whether their child will get a place in primary school. Once the coveted primary school place is acquired, another set of worries arises — large class sizes, temporary school buildings, prefabs and wide scale under-resourcing for the specific needs of pupils, both Irish and newcomer children.

Three primary schools in Dublin West have more than 80% international children in class enrolments. Long-established primary establishments, some more than 100 years old such as village primary schools in Blanchardstown, Clonsilla and Castleknock have 40% plus international children, particularly at junior infants to first class level. There are schools in Dublin West with 42 nationalities attending. The level of English among pupils attending these schools is limited and in some cases non-existent. We have been lucky in Dublin West to have outstanding principals and teachers who together with parents, boards of management and patrons have done their best to cope in an extremely challenging situation.

Although additional support was promised long before Christmas to me by the Secretary General of the Department of Education and Science at the Committee of Public Accounts, this week's announcement will, I hope, ease the pressure. Extra teachers will allow language support, provide for language enrichment and team teaching for mixed classes. It will allow classes to be split into smaller groups. The smaller groups will significantly help Irish children and those from an English language environment to proceed at their level of skill. Obviously, it will also allow non-national children without English specific language coaching. Reduced class numbers with increased language support are the key requirements for ensuring success in education. It takes more than two years to acquire fluency in English and I hope the Minister will clarify whether the two-year year cap on English language support is also being lifted.

I am particularly anxious that Irish born children who have special needs in respect of teaching support for factors such as dyslexia and speech therapy requirements are not overlooked. The Minister should publish the figures on the additional teachers being appointed to each school and what the class sizes and enrolments are. I have already asked for this but I have been told that the Department of Education and Science — the management — will not have the information available for some time. There is a crying need for early-start and pre-school education in schools in Dublin West which are experiencing such phenomenal growth and expansion. This is needed for Irish and international children.

The Minister has had her head in the sand about what has been happening in Dublin West and developing areas with the explosion in educational requirements. It is not good enough for this Government to have a policy of encouraging immigrant labour for low wage jobs and then to ignore the additional educational, health and other requirements that such newcomers and their children will require — and to shelve the requirements of Irish people in the locality, also. This is not fair to local people and their children. It is also deeply dishonest towards the newcomers, most of whom, as Ministers keep telling us, work for low wages and are making a great contribution, but without the resource support they need to be able to give their children educational attainment to integrate successfully.

English language is the key to integration for both children and parents. Unfortunately, the Government has had its head in the sand as regards this important area. To ignore the problem is to allow dissension, misunderstanding and mistrust to grow and fester, unlike the type of integration most of us hope to see.

I apologise for the fact that the Minister for Education and Science, Deputy Hanafin, is not in a position to be here this evening. I thank Deputy Burton for raising the question. One of the most extraordinary features of modern Ireland is that we are becoming a multicultural society. I was recently in a school in Galway and was stunned by the number of children from right across the world speaking not just in English, but also in Irish. It is amazingly enriching.

The approach of the Department of Education and Science to the increasingly diverse culture and ethnic nature of the pupil base in our schools is twofold — to promote and facilitate the delivery of an intercultural education for all children, and to provide the specific supports needed by children whose first language is not English to help them to succeed at school. Intercultural education revolves around respecting and celebrating diversity as well as promoting equality and human rights within and outside the whole school community. In May 2005, the Minister, Deputy Hanafin, launched intercultural education in the primary school guidelines for schools. This valuable resource was prepared by the National Council for Curriculum and Assessment, NCCA, to support teachers and schools in developing a more inclusive learning environment and in providing students with knowledge and skills they need to participate in a multicultural world.

The Department provided €167,000 to ensure that every primary teacher will receive a copy of this document in either English or in Irish. As regards the provision of resources to enable children with low levels of competence in the English language to succeed at school, language support takes the form of financial assistance, additional temporary teacher posts or portions of teacher posts. The level of support provided to any school is determined by the numbers of non-English speaking students enrolled. Each school management can decide on the structure of the support to be provided in its own school. An allocation of two years' language support for each pupil is provided by the Department. Schools with 14 or more qualifying pupils get an additional full-time temporary teacher. Those with 28 or more get two teachers. A third post may be allocated following consideration by the Department's inspectorate, in exceptional circumstances.

Primary schools with between three and 13, inclusive, non-English speaking pupils receive grant assistance of €6,349 while schools with between nine and 13 receive grant assistance of just over €9,500. In the current school year grant assistance will be provided to approximately 425 primary schools with 13 or less non-English speaking, non-national pupils. In the case of post-primary schools which have fewer than 14 non-national pupils with significant English language difficulties enrolled, additional teaching hours, ranging from three per week in respect of one such pupil to 19.5 in respect of 13 pupils, are sanctioned.

In the current school year, the Government has provided more than 800 language support teachers at primary level and 340 whole-time equivalent teachers at second level to support such pupils, representing an investment of €46.5 million. Schools granted full language support teacher posts receive additional financial support to enable the purchase of resource materials suitable for use within the language support class or mainstream classes. All teachers have a role in supporting students to acquire the necessary language skills in the context of each subject being taught. The purpose of language support is to acquire sufficient skills to enable students engage with the curriculum rather than to develop a particular level of competence in the English language. Specific language support provision is intended to complement other supports provided by the Department to schools.

Teachers are provided with in-service training through Integrate Ireland Language and Training Limited, IILT. It provides training seminars for language support teachers, part-time or whole-time, together with classroom materials, including the European language portfolio, to assist them in meeting the English language needs of their pupils and students.

Between extra language support posts and grant aid, the level of support provided to schools to meet the needs of children whose first language is not English has increased dramatically in recent years. Nonetheless the Government is very conscious of the pressures on schools, such as those in Dublin West and across the country, that have large numbers of non-English speaking children enrolled.

In this regard, Towards 2016, the new social partnership agreement, provides for an additional 550 teaching posts in primary and post-primary schools by 2009. The recently launched national development plan commits more than €630 million to assist in meeting the educational needs of the increasing numbers of international children. Some 200 posts, provided for under Towards 2016, are being put in place in 2007 and the rest will be provided over the next two years.

As the Minister, Deputy Hanafin, announced recently, extra posts are currently being allocated to schools. Priority has been given to schools, including those in Dublin West, that have large numbers of non-English speaking pupils. A comprehensive strategy is currently being finalised which will ensure that the extra investment in this area is being used to the best effect and is underpinned by the right support and training for teachers.

I thank the Deputy once again for raising this issue but I believe what is happening in our schools is nothing short of miraculous.

Social and Affordable Housing.

I can speak from experience of the social and affordable housing scheme only in County Kildare and I do not know how the mix of affordable housing units is panning out in other parts of the country. There is great interest in the affordable housing scheme. Of all the issues about which people contact me, housing is top of the list.

People who apply for affordable housing have an expectation that houses and apartments will be on offer, but in County Kildare it seems that almost exclusively apartments are offered. I do no know of any applicants who were offered houses recently. However, I acknowledge that affordable units are certainly being offered.

The size of some of these units is unacceptably small. One unit I saw today before I came to the House is a 620 sq. ft., two bed-roomed apartment. One could fit a double bed in one bedroom and sometimes developers squash an en suite into the main bedroom, which results in a reduction in the size of the other rooms in the apartment. In the second bedroom of this apartment one could just about fit a single bed. There is also a combined living and kitchen area. The apartment has very little storage space. That unit might be fine for a short period such as a holiday for a few weeks. However, people are buying these units with a 20-year clawback, with a 100% clawback for the first ten years and a graduated clawback for the following ten years. The provision of such units will create difficulties and it would be best to address them, if that can be done at this stage.

People who purchase an apartment in addition to paying a mortgage also must pay management fees as invariably a management company is set up to manage the property. Such fees amount to almost another month's mortgage repayment in a 12-month period, which often pushes people over the limit in terms of meeting their repayments.

Many people who are offered a unit under the scheme view it as a once off chance; if they sell the property, they will not be eligible for further consideration under the scheme. While an apartment may well meet the immediate needs of young people seeking housing, it is unlikely to meet their medium or long-term needs if they end up in a relationship and have children.

According to the recent home price index survey of the PTS, Kildare has the third highest number of apartments constructed nationally, after Dublin and Cork. A disproportionate number of apartments are being offered for social and affordable housing. I have seen housing estates constructed where the only social and affordable units available are in the apartment element of those developments.

Recently it was announced that Affordable Homes Partnership bought some two and three bedroom apartments and duplexes. We must question the affordability of these housing units when one considers the prices at which they are offered. These apartments are being offered at prices ranging from €263,000 to €287,000. With a 97% mortgage on the higher figure, the monthly repayment is nearly €1,400. In addition the home buyer must pay management fees, and mortgage protection and life insurance premia, as such policies are mandatory on taking out a mortgage. One would require a take home pay of €47,000 to qualify for a mortgage on the larger unit. We must compare like with like; the average price paid for a home by first-time buyers in December 2006 was €279,000. The price offered by the Affordable Homes Partnership for units is more than the average price paid by first-time home owners in December of last year. I question whether it will be left with some of these units, since a clawback provision applies.

We may well be swapping one set of problems for another. The social housing sector in Kildare may be different from other areas, but a disproportionate number of small apartments is on offer. Can the local authority intervene and insist on a better housing mix? We need to anticipate the problems which will arise. Some people who obtained apartments under the Part V provision have transferred from them.

At the very least the clawback provision needs to reviewed in the context of apartments, particularly very small apartments, to ensure that people have the ability to move on. Many people will be discontented; they expect their housing needs will be sorted but in two or three years they may present with a range of different problems.

I compliment the Deputy on using her time well and straying over a variety of topics, all of which are important and could be separate topics for debate.

While set in an affordable housing context, the issues raised by the Deputy have a broader context concerning the creation of sustainable communities, which I know is as much a passion of the Deputy's as it is of mine — places where people want to live and work now and in the future to grow and develop their full potential. This is at the very heart of the new housing policy statement, Delivering Homes, Sustaining Communities, which my colleague the Minister of State, Deputy Noel Ahern, and I published last week. A broad programme of actions is being implemented to support the realisation of that sustainable communities vision. In the time available, I will outline a number of the key elements involved.

A central requirement of the sustainable communities agenda is the achievement of a better housing mix, both in terms of social mix and the mix of different types of homes to meet the broad range of housing requirements. Taking the social mix issue first, Part V of the Planning and Development Act introduced a significant mechanism through which up to 20% of housing provided in most residential developments can be set aside for social and affordable housing purposes. I was interested in the Deputy's comment that in Kildare the housing provided seems to be disproportionately apartments. That is not the experience elsewhere and I will certainly follow that up. The implementation of this mechanism is based on the housing strategy adopted by each local authority, which must include measures to address the housing needs of all sectors of the population and encourage mixed and balanced communities in order to counteract undue social segregation.

Delivery of affordable and social housing under Part V of the legislation is now coming on stream at an increasing pace. To the end of September 2006, more than 3,500 homes were provided through this mechanism, with important benefits in terms of social integration.

Achieving a better social mix in apartment developments is also dependent on achieving an appropriate mix of different types of apartments, so that the full range of housing requirements, including those of families, can be met in the medium to long term. The Deputy will be aware that last month I published guidelines on apartment design and standards for public consultation. This is an area highlighted in a number of cases that went before An Bord Pleanála. The consultation period closes on 5 March and it is expected that the guidelines will be finalised in April. I would very much welcome contributions to that debate from the Deputy and other Members. However, pending finalisation of the guidelines, planning authorities are being requested to have regard to the recommended standards for new apartment schemes.

The focus of these draft guidelines is on the apartment building itself and on individual units within it. While there has been a general trend towards larger average apartment sizes over the past decade, these draft guidelines address the mix of unit types and sizes. They provide recommended minimum standards for floor areas in different types of apartments, for storage spaces, for apartment balconies and patios, and for dimensions in certain rooms.

The draft guidelines are relevant to private housing, but they also impact on affordable housing, given the increasing extent to which the Part V mechanism is beginning to deliver. Moreover, these new guidelines will form part of a suite of guidelines being prepared within a wider housing and planning context. These also include new guidelines on sustainable residential development, incorporating a revision of the 1999 residential density guidelines; a new best practice handbook on urban design and housing layouts which will illustrate, with examples drawn from current practice, how the policies set out in the planning guidelines might be implemented; and a revision of the 1999 social housing design guidelines.

I acknowledge the importance of the matter raised by the Deputy. The issues involved are being addressed comprehensively through the policy frameworks and the supporting initiatives developed by the Government. The affordable homes partnership has delivered some extraordinary quality housing. I encourage Members to have a look at the housing we brought on stream very rapidly through the swap of the site on Harcourt Terrace. These are beautiful houses, wonderful houses, happy families in very good quality duplexes and apartments such as the Belfry. They are a tribute to the builders who built them and to the Affordable Homes Partnership. My ambition is to see the quality of social and affordable housing improved. There is no excuse for second-rate accommodation in a rich country. I am determined that the quality will be improved.

The Dáil adjourned at 6.35 p.m. until 10.30 a.m. on Friday, 23 February 2007.
Barr
Roinn