Dáil Éireann Debate, Wednesday - 10 November 2004
115 Mr. Perry asked the Minister for Social and Family Affairs the number of persons who came into his Department by way of open recruitment, transfer from other Departments or offices and return from career breaks or secondments in 2002, 2003 and 2004; the number who left his Department in 2002, 2003 and 2004; the effect that staff turnover has on services provided by his Department; and if he will make a statement on the matter. [28128/04]
Amharc ar fhreagraThe information requested for the years 2002, 2003 and 2004 — January to September — is outlined in the table below. My Department is committed to delivering a quality customer service to all our customers and also to ensuring the continuous improvement in the service we provide. The Department's statement of strategy, customer action plan and human resources strategy provide a specific focus on customer service development and recognise that effective training of staff is vital to deliver quality customer service. My Department has in place a wide variety of staff training programmes to address, inter alia, staff turnover issues.
|
Category |
2002 (Jan to Sept) |
2003 (Jan to Sept) |
2004 (Jan to Sept) |
|
Open recruitment |
129 |
65 |
91 |
|
Transfer from other Depts. |
111 |
37 |
42 |
|
Return from career break/secondment |
29 |
34 |
37 |
|
Left the Department |
223 |
199 |
159 |
