Dáil Éireann Debate, Wednesday - 12 October 2005
137 Mr. Penrose asked the Minister for Communications, Marine and Natural Resources his views on the recent deterioration in postal delivery service around the country; if An Post will be in a position to meet the full demand at Christmas; if the universal service obligation is being fully implemented; the steps he is taking to ensure it is upheld; and if he will make a statement on the matter. [27878/05]
Amharc ar fhreagraMatters relating to quality and levels of postal service are a matter in the first instance for the management and board of An Post.
ComReg, in accordance with the provisions of SI 616 of 2002 European Communities (Postal Services) Regulations, is responsible for the monitoring, measurement and regulation of the postal sector including measuring the levels of service to be achieved by An Post and ensuring the company abides by its statutory universal service obligations.
The quality service target for the nationwide next-day delivery of single piece priority mail set for An Post by ComReg during 2004 was 94%. The results of the measurement of compliance with this target reported that 78% of national mail was delivered the next day during the most recent measurement period. This represents an improvement of 8% on the similar period last year.
