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Social Welfare Appeals.

Dáil Éireann Debate, Wednesday - 7 February 2007

Wednesday, 7 February 2007

Ceisteanna (214, 215)

David Stanton

Ceist:

296 Mr. Stanton asked the Minister for Social and Family Affairs the number of appeals received and processed respectively by the social welfare appeals office in 2006, with a breakdown of the number and average timescale for processing of same; the number of appeals which were decided in favour of the appellant; and if he will make a statement on the matter. [4412/07]

Amharc ar fhreagra

David Stanton

Ceist:

297 Mr. Stanton asked the Minister for Social and Family Affairs the number of appeals awaiting decision for each of the various schemes operated by his Department; the number of appeals which are to be decided by oral hearing; the average times and longest time it takes to process an appeal for each scheme of his Department whether decided by normal decision or by oral hearing; and if he will make a statement on the matter. [4413/07]

Amharc ar fhreagra

Freagraí scríofa

I propose to take Questions Nos. 296 and 297 together.

Appeals statistics requested by the Deputy in respect of 2006 are currently being processed for inclusion in the annual report of the Chief Appeals Officer which will be published shortly. There were 5,851 appeals awaiting decision on 5 February 2007 of which 1,698 were awaiting an oral hearing. A breakdown of those cases by scheme type is set out in Table A.

Details of the average length of time taken to deal with appeals will be included in the annual report for 2006 which is being compiled. It is not expected it will vary much from the experience in 2005 when it took 20 weeks on average to process all appeals i.e. those decided summarily and by way of an oral hearing. A breakdown of those cases by scheme type is set out in Table B.

If allowance was made for the 25% most protracted cases, the average fell to 13 weeks. Oral hearings are granted at the discretion of the Appeals Officer usually in circumstances where there is a conflict in evidence presented by both parties or where an oral hearing is requested by the appellant in order to present his or her case. Given the logistics involved in organising oral hearings, the average length of time is increased by 8 weeks where an oral hearing is involved.

The processing time for appeals covers all phases of the appeal process including the submission by my Department of its comments on the grounds for the appeal, further examination by the Department's Medical Assessors in certain sickness related cases and the holding of oral hearings which are currently afforded in two out of three cases determined by Appeals Officers. Circumstances may arise, normally outside of the control of the Social Welfare Appeals Office, which have the effect of unduly prolonging the time taken to process appeals. For example, delays can occur where the appellant submits new information or evidence, often at an advanced stage in the proceedings. In some cases adjournments may be sought by the Appellant or his/her representative.

The social welfare appeals system is a quasi-judicial one and the procedures in place for determining appeals are designed to ensure that each case receives full and satisfactory consideration. While improving processing times remains a major objective of the Social Welfare Appeals Office, it is necessary at all times to ensure that progress in this regard is achieved in a manner which is not in conflict with the demands of justice and the requirement that every appeal be fully investigated and examined on all its merits.

Table A: Number of Appeals on hand at 05 February 2007

Scheme Type

Appeals on Hand

Adoptive benefit

1

Blind Pension

5

Carers Allowance

370

Carers Benefit

8

Child Benefit

95

Disability Allowance

1,276

Disability Benefit

1,029

Deserted Wives Allowance

5

Deserted Wives Benefit

10

Employers PRSI Exemption

1

Farm Assist

36

Bereavement Grant

11

Family Income Supplement

33

Homemakers

1

Invalidity Pension(s)

279

Lone Parents

11

Liable Relative

1

Maternity Benefit

7

Old Age Contributory Pension

94

Old Age Non-Contributory Pension

197

Occupational Injury Benefit

35

Disablement Benefit

219

Occupational Injury Medical

14

Orphans Contributory Pension

4

One Parent Family Payment

456

Orphans Non-Contributory Pension

4

Pre-Retirement Allowance

5

Unemployment Assistance (Means)

358

Rent Allowance

1

Respite Care Grant

169

Retirement Pension

25

SCOPE (Insurability of Employment)

80

Supplementary Welfare Allowance

51

Treatment Benefit

7

Unemployment Assistance

624

Unemployment Payments Overpayments

41

Unemployment Benefit

262

Unemployability Supplement

5

Widows Contributory Pension

11

Widows Non-Contributory Pension

10

Total

5,851

Table B: Average Processing Time of Appeals disposed of in 2005

Scheme Type

Number of Weeks

Adoptive Benefit

23.8

Blind Pension

26.0

Carers Allowance

21.2

Carers Benefit

29.8

Child Benefit

18.4

Disability Allowance

21.6

Disability Benefit

24.0

Deserted Wives Allowance

33.1

Deserted Wives Benefit

22.8

Farm Assist

22.0

Bereavement Grant

19.8

Family Income Supplement

17.9

I invalidity Pension

24.9

Lone Parents

33.6

Liable Relative

71.5

Maternity Benefit

19.9

Old Age Contributory Pension

46.1

Old Age Non-Contributory Pension

22.7

Occupational Injury Benefit

26.2

Disablement Benefit

27.6

Occupational Injury Medical

34.7

Orphans Contributory Pension

16.5

One Parent Family Payment

31.3

Orphans Non-Contributory Pension

33.3

Pre-Retirement Allowance

19.3

Unemployment Assistance (Means)

18.9

Respite Care Grant

10.0

Retirement Pension

24.4

SCOPE (Insurability of Employment)

34.1

Supplementary Welfare Allowance

12.2

Treatment Benefit

10.6

Unemployment Assistance

10.6

Unemployment Payments Overpayments

22.7

Unemployment Benefit

12.6

Unemployability Supplement

23.4

Widows Contributory Pension

39.1

Widows Non-Contributory Pension

28.1

Widowed Parent Grant

62.8

Average Time to Process All Appeals

20.2

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