The current range of payment options offered by my Department to customers' includes payment at a local post office or to a bank or building society account; or certain credit unions that have been authorised by the banking and credit union regulators. Customers opt for a particular payment method having regard to their own personal circumstances.
The Department is implementing a three year strategy to change paper based payment instruments to electronic payments at post offices and financial institutions. The programme is being implemented on a phased basis to coincide with book renewal production schedules and as personalised payable order books expire.
The replacement of books with swipe cards will have no impact on customers paid at post offices. Customers will simply present their Social Services Card and sign for their payment in the normal way. An Post and the Irish Postmaster's Union (IPU) are committed to assisting customers in the use of cards for collecting their payment.
For those customers who cannot collect their payment in person, the Department is putting arrangements in place to allow a nominated person collect their payment using a Social Services card.