Dáil Éireann Debate, Tuesday - 27 April 2010
350 Deputy Bernard J. Durkan asked the Minister for Communications, Energy and Natural Resources the number of complaints received or submitted to the various regulators associated with his Department in each of the past five years to date in 2010; the extent of resolution or satisfaction achieved; and if he will make a statement on the matter. [17026/10]
Amharc ar fhreagraThe management and recording of complaints received by the regulators operating under the aegis of my Department are day to day operational matters for them in the context of their operations. As my Department does not hold the relevant material, I will request that the regulators reply directly to the Deputy with the information sought.
351 Deputy Bernard J. Durkan asked the Minister for Communications, Energy and Natural Resources if he is satisfied that the various regulatory procedures operating within the ambit of his Department are adequate and responsive in every respect having particular regard to the experiences in other sectors; and if he will make a statement on the matter. [17027/10]
Amharc ar fhreagraThe legal, policy and operational frameworks applying to the regulatory procedures operating within the ambit of my Department are subject to ongoing review. This is to ensure that, insofar as is possible, those procedures are fit for purpose. As part of that oversight, account is taken of developments in other sectors, where relevant.
The Government Statement on Economic regulation published in October, 2009 commits Departments and regulators to undertake "stress testing" of our regulatory systems against various challenging scenarios. Key economic Departments and regulators are initiating their respective stress-testing exercises which will help to ensure that Ireland's regulatory framework is continually adjusted to reflect changing markets, new technological developments, the climate change agenda and the international regulatory environment. The exercise in respect of regulators under the aegis of my Department is expected to be completed later this year.
