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Social Welfare Benefits

Dáil Éireann Debate, Tuesday - 25 May 2010

Tuesday, 25 May 2010

Ceisteanna (296, 297, 298, 299, 300, 301)

Bernard J. Durkan

Ceist:

324 Deputy Bernard J. Durkan asked the Minister for Social Protection the average length of time currently taken to process an application for unemployment benefit; and if he will make a statement on the matter. [22097/10]

Amharc ar fhreagra

Freagraí scríofa

The national average processing times for jobseeker claims decided during April were 2.33 weeks for jobseeker's benefit and 6.92 weeks for jobseeker's allowance.

Bernard J. Durkan

Ceist:

325 Deputy Bernard J. Durkan asked the Minister for Social Protection the average length of time taken to process an application for contributory and or non-contributory old age pension; and if he will make a statement on the matter. [22098/10]

Amharc ar fhreagra

The Department is committed to ensuring that claims are processed as expeditiously as possible having regard to the eligibility conditions that apply to each scheme. Over the past number of years a range of initiatives aimed at streamlining the processing of claims, supported by modern technology, have been implemented in the pension scheme area in Sligo. Significant improvements have been achieved in claim processing times and backlogs have been eliminated. Operational processes and procedures and the organisation of work are continually reviewed to ensure that processing capability is maximised.

From January 2009, new processing targets, based on processing 90% of claims, were introduced for all schemes. The processing targets and average performance achieved for the period May 2009 to April 2010 in respect of State Pension Contributory (SPC) and State Pension Non Contributory (SPNC) and State Pension Transition (SPT) are outlined below.

Scheme

Processing Target

Performance (May 2009 to April 2010)

State Pension Contributory

90% by entitlement date

94% achieved

State Pension Non Contributory

90% within 10 weeks

70% achieved

State Pension Transition

90% within 6 weeks

88% achieved

Bernard J. Durkan

Ceist:

326 Deputy Bernard J. Durkan asked the Minister for Social Protection the number of applications for one parent family allowance received in the past 12 months; the number approved and refused; the number referred to appeal; the number of such appeals in respect of which the original decision was overturned; and if he will make a statement on the matter. [22099/10]

Amharc ar fhreagra

The statistics in respect of One-Parent Family claims requested by the deputy are contained in the accompanying tables:

Month

Registered

Awarded

Disallowed

Closed (Withdrawn)

April 2010

1,597

1,053

167

360

Mar 2010

1,720

1,202

196

362

Feb 2010

1,974

1,071

191

390

Jan 2010

2,522

788

128

307

Dec 2009

1,867

949

115

259

Nov 2009

2,452

1,242

167

371

Oct 2009

3,034

1,198

195

407

Sep 2009

3,253

952

144

315

Aug 2009

2,629

816

132

296

Jul 2009

3,493

1,046

207

366

Jun 2009

3,215

1,045

176

320

May 2009

3,367

1,237

146

270

OFP appeals registered in the period Jan 2009 to end Dec 2009

Number

Total Registered

803

Appeal allowed

120

Appeal disallowed

319

Decision revised by DO

201

Appeal withdrawn by appellant

78

Total appeal finalised

718

OFP appeals registered in the period Jan 2010 to end Apr 2010

Number

Total Registered

385

Appeal allowed

25

Appeal disallowed

81

Decision revised by DO

74

Appeal withdrawn by appellant

30

Total appeal finalised

210

The statistics in respect of appeals are not kept in the same format as the One-Parent Family claims and therefore a breakdown by month is not available.

Bernard J. Durkan

Ceist:

327 Deputy Bernard J. Durkan asked the Minister for Social Protection the number of applications for child benefit received in each of the past two years to date in 2010; the number granted and refused; the number referred to appeal; the number of appeals in respect of which the original decision was overturned; and if he will make a statement on the matter. [22100/10]

Amharc ar fhreagra

The information requested by the Deputy is set out in the accompanying table.

2008

2009

Claims Received

93,996

81,451

Claims Awarded

102,062

88,533

Claims Disallowed

1,547

2,393

Appeals Received

688

1,294

Appeals allowed

54

12

The number of claims cleared exceeds the number of claims received in each year, due to a carry forward of claims outstanding from the previous year. Statistics relating to 2010 are not currently available due to ongoing industrial action.

Bernard J. Durkan

Ceist:

328 Deputy Bernard J. Durkan asked the Minister for Social Protection the number of refusals of jobseeker’s allowance in each of the past five years to date in 2010; the most common grounds for refusal; and if he will make a statement on the matter. [22101/10]

Amharc ar fhreagra

The accompanying table shows the number of disallowances of jobseekers allowance in each of the years from 2006 to date:

Total Decisions

Total Disallowances

2006

80,313

10,024

2007

82,072

10,711

2008

110,967

12,996

2009

194,932

21,375

16/5/2010

80,640

10,484

There are a number of reasons why a claim may be disallowed. The most common grounds for refusal are:

Means in Excess

The customer does not satisfy the means test. Their income is greater than the appropriate rate for the jobseekers allowance scheme, taken into account their family composition.

Not Habitually Resident in this country

This is where a customer's centre of interest is deemed not to be in Ireland. There are a number of other factors involved in determining if a customer is Habitually Resident in the State.

Other grounds for refusal relate to the conditions of being available for work or being genuinely seeking work.

All decisions relating to the claim are made by deciding officers and where a person is dissatisfied with a deciding officer's decision, they have a right to appeal to the independent Social Welfare Appeals Office.

Bernard J. Durkan

Ceist:

329 Deputy Bernard J. Durkan asked the Minister for Social Protection the number of applications for carer’s allowance refused in each of the past five years to date in 2010; the number of such refusals based on medical grounds or means test; and if he will make a statement on the matter. [22102/10]

Amharc ar fhreagra

Entitlement to carer's allowance is based on the applicant satisfying medical, means and residency conditions. The information requested by the Deputy is presented in tabular format.

Carer's allowance refusals 2006-2010

2006

2007

2008

2009

2010*

Total carer’s allowance claims refused

1,032

1,453

2,528

4,081

2,047

Claims refused — medical or means grounds

724

980

1,637

2,975

1,535

*To 30 April 2010.

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