Dáil Éireann Debate, Wednesday - 9 June 2010
302 Deputy Michael McGrath asked the Minister for Communications, Energy and Natural Resources the position regarding the regulation of the premium rate telecommunications services sector; the recourse available to a person who is receiving a text service they have not subscribed to and wish to cancel the service and be refunded the money charged to their account. [24401/10]
Amharc ar fhreagraResponsibility for the regulation of the content and promotion of premium rate telecommunications service currently rests with the Regulator of Premium Rate Telecommunications Services Limited (Regtel), which is a self regulatory body established in 1995. A person who is receiving a text service they have not subscribed to and wish to cancel the service and be refunded the money charged to their account should contact Regtel and discuss the matter with them. Regtel may be contacted at Crescent Hall, Mount Street Crescent, Dublin 2, callsave: 1850 741 741, telephone: 01 676 7025, www.regtel.ie. Under the provisions of the Communications Regulation (Premium Rate Services and Electronic Communications Infrastructure) Act, 2010 responsibility for the regulation of premium rate services will fall to the Commission for Communications Regulation (ComReg) on 12 July next. This will result in a more effective regulatory regime and better consumer protection.
