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Social Welfare Benefits

Dáil Éireann Debate, Wednesday - 29 September 2010

Wednesday, 29 September 2010

Ceisteanna (1286)

Lucinda Creighton

Ceist:

1378 Deputy Lucinda Creighton asked the Minister for Social Protection the average length of time for processing all social welfare applications in the years 2007, 2008, 2009 and 2010. [33999/10]

Amharc ar fhreagra

Freagraí scríofa

The information requested by the Deputy is set out in the following table.

Table: New claims average processing times in weeks: 2007 to (end-August) 2010

2007

2008

2009

2010

State Pension (Contributory)

11

11

8

8

State Pension (Transitional)

10

3

3

5

Widow(er)’s Contributory Pension

5

4

2

3

State Pension (Non-Contributory)

8

9

8

9

Widow(er)’s (Non-Contributory) Pension & One Parent Family Payment (Widow)

7

9

9

11

One-Parent Family — (Local Office based)

9

11

11

16

Household Benefits

3

2

3

3

Bereavement Grant (Social Welfare Services Office Sligo)

3

1

1

1

Bereavement Grant (Social Welfare Services Office Longford)

n/a

2

2

4

Invalidity Pension

8

10

12

12

Family Income Supplement — New Claims

12

13

8

10

Disability Allowance

16

15

15

13

Carer’s Benefit

n/a

n/a

n/a

n/a

Carer’s Allowance

12

15

9

8

Jobseeker’s Benefit

2

2

3

2

Jobseeker’s Allowance

3

5

6

5

Illness Benefit

1

1

1

1

Occupational Injury Benefit — Interim Illness Benefit

<1

1

1

1

Maternity Benefit

n/a

n/a

n/a

n/a

Child Benefit — Domestic

n/a

n/a

n/a

2

Child Benefit — EU

n/a

n/a

n/a

26

Domiciliary Care Allowance *

n/a

n/a

7

7

Back to Education Allowance

Applicants for back to education are already in receipt of another social welfare payment before a decision is made on their entitlement to back to education. Consequently, delays, if any, should not cause hardship. Statistics are not maintained centrally as to the processing times of claims.

Treatment Benefit

Treatment Benefit operates differently than other schemes. As payment is made to contractors after treatment has been given, there is no delay for the customer. The scheme is on target.

Disablement Benefit

As this scheme is not a primary income support scheme, there is no performance standard. Many of the claimants are already in receipt of a payment.

*Domiciliary Care Allowance was not administered by this Department until April 2009.

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