The Department's representative administering the supplementary welfare allowance (SWA) scheme has advised that the person concerned has been refused SWA as she does not satisfy the habitual residence condition (HRC).
Once off exceptional needs payments (ENP) may be made to eligible applicants without reference to the habitual residence condition. These payments may be made to help meet an essential once-off cost which an applicant is unable to meet from his/her own resources. There is no automatic entitlement to this payment. Each application is determined based on the particular circumstances of the case. The person concerned should contact the Department's representative administering SWA to pursue any entitlement she may have to an ENP payment.