The Back to School Clothing and Footwear Allowance (BSCFA) scheme operates from the beginning of June until the end of September each year.
Those customers who did not receive an automated payment were required to complete and return an application form to the Department. In all cases a letter issued to applicants informing them of the decision and, where payment has been awarded, when and where they could collect the payment. In the case of refusal of the allowance the procedures for review of the decision was outlined to customers. The person concerned was refused BSCFA as she does not have a qualifying payment. The person concerned can request a review by contacting the BSCFA review section in Letterkenny. Details on how to request a review are available on the Department's website at www.welfare.ie or on the refusal letter that has been provided to the applicant.