Irish Water will be required to have a range of options in place to assist householders who have difficulties in paying their bills. For example, a wide range of flexible payment options are available for the other utility services and it is expected that these will be replicated for water services. It would, also be expected that Irish Water would pursue payment from customers who refuse to pay even when they have the financial capacity to pay the bill, and a range of options will also be put in place to this end, as is normal practice with other utility service providers.
Question No. 544 taken with Question No. 488.