Dáil Éireann Debate, Tuesday - 15 October 2013
28. Deputy Pearse Doherty asked the Minister for Finance the number of times the database application server which hosts many of the Central Bank of Ireland's applications crashed in the first three weeks after migration to a company (details supplied); the number of times it has crashed since then; and the date on which the last crash occurred; and if he will make a statement on the matter. [43190/13]
Amharc ar fhreagraI have been informed by the Central Bank that the Central Bank IT environment is made up of a range of multi-vendor infrastructure and application components supported by internal and external resources. Incidents of difficulty with IT supply can arise from time to time. For example, as I previously indicated on 3 October 2013, PQ 41517/13, an incident occurred on 17th September when one of the servers which had recently been migrated to the HP Data Centres became unavailable for a short period. The incident in question was the result of a process failure which has since been identified and rectified as part of the standard transition arrangements. The incident lasted for 15 minutes. The impact was minor and did not impact any business service of the Central Bank. Incidents can arise in the normal course of events and these are all investigated for root cause and any necessary remediation taken. This includes root cause that may be attributed to hardware, software, process compliance or human error irrespective of whether internally or externally generated. The selection of an individual component of this environment in isolation is not relevant to a representation of the IT service levels. I have been informed by the Central Bank that these services continue to operate within expected levels.
