I am advised by the HSE that, once the assessment of eligibility for a medical card or a GP visit card has been finalised, the physical card is printed and posted to customers, generally within 48 hours.
Following an assessment of eligibility that determines an applicant is ineligible for a medical card, or the assessment of eligibility determines that the applicant is eligible for a GP visit card, a letter issues advising the applicant of the eligibility assessment outcome.
The PCRS would be obliged to receive specific examples where, once eligibility has been determined, delays have occurred resulting in customers not receiving their cards in a timely manner, or examples of delays in correspondence being issued informing customers of the outcome of their eligibility assessment.