Student Grant Scheme Applications

Dáil Éireann Debate, Tuesday - 21 October 2014

Tuesday, 21 October 2014

Ceisteanna (506, 507, 508, 509, 510, 511, 512, 513)

Barry Cowen

Ceist:

506. Deputy Barry Cowen asked the Minister for Education and Skills when a person (details supplied) in County Offaly may expect a decision on an application for a student grant. [39963/14]

Barry Cowen

Ceist:

507. Deputy Barry Cowen asked the Minister for Education and Skills when a person (details supplied) in County Offaly may expect a decision on an application for a student grant. [39964/14]

Barry Cowen

Ceist:

508. Deputy Barry Cowen asked the Minister for Education and Skills when a person (details supplied) in County Offaly may expect a decision on an application for a student grant. [39965/14]

Barry Cowen

Ceist:

509. Deputy Barry Cowen asked the Minister for Education and Skills when a person (details supplied) in Dublin 8 may expect a decision on an application for a student grant. [39966/14]

Barry Cowen

Ceist:

510. Deputy Barry Cowen asked the Minister for Education and Skills when a person (details supplied) in County Offaly may expect a decision on an application for a student grant. [39967/14]

Barry Cowen

Ceist:

511. Deputy Barry Cowen asked the Minister for Education and Skills when a person (details supplied) in County Offaly may expect a decision on an application for a student grant. [39968/14]

Barry Cowen

Ceist:

512. Deputy Barry Cowen asked the Minister for Education and Skills when a person (details supplied) in County Offaly may expect a decision on an application for a student grant. [39969/14]

Barry Cowen

Ceist:

513. Deputy Barry Cowen asked the Minister for Education and Skills when a person (details supplied) in County Offaly may expect a decision on an application for a student grant. [39970/14]

Freagraí scríofa

Minister for Education and Skills

I propose to take Questions Nos. 506 to 513, inclusive, together.

As part of a comprehensive customer service and communications strategy provided by Student Universal Support Ireland (SUSI) to ensure that all necessary avenues are open to applicants to receive the information they need, a dedicated email and phone line service is provided by SUSI for Oireachtas members. This was established to meet an identified need for applicants who choose to engage the assistance of their public representatives in making enquiries about their grant applications.

This service compliments the establish channels provided by SUSI which include online application tracking, a dedicated website, a telephone helpdesk, email and social media, including Facebook and Twitter.

Enquiries, such as that raised by the Deputy, may be emailed direct to SUSI at [e-mail].