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HSE Complaints Procedures

Dáil Éireann Debate, Tuesday - 3 February 2015

Tuesday, 3 February 2015

Ceisteanna (490)

Brendan Griffin

Ceist:

490. Deputy Brendan Griffin asked the Minister for Health the levels of accountability in the Health Service Executive nationally when members of the public write to express concern or complain about a subject; if each letter or e-mail is responded to; if all such items of correspondence are logged; and if he will make a statement on the matter. [4953/15]

Amharc ar fhreagra

Freagraí scríofa

I want to assure the Deputy that when any member of the public writes to the HSE expressing concern it is given due consideration and the appropriate attention.

As this is a service issue I have referred the Deputy's question to the HSE for direct reply. If he has not received a reply from the HSE within 15 working days please contact my Private Office and they will follow up the matter with them.

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