Dáil Éireann Debate, Wednesday - 25 March 2015
59. Deputy Niall Collins asked the Minister for Public Expenditure and Reform when a person (details supplied) in County Tipperary will be awarded a pension; and if he will make a statement on the matter. [12190/15]
Amharc ar fhreagraPeoplePoint is the HR and Pensions Administration Shared Service provider for the Civil Service. It was established in March 2013 and currently provides services to employees across 21 Civil Service organisations. Once all remaining in-scope organisations transition, PeoplePoint will provide services to 38 organisations.
On the 15th April 2013 PeoplePoint started calculating retirement benefits and instructing the Pay Master General (PMG) in the Department of Finance to make pension payments for its customer organisations. Prior to that time all pension information required to calculate retirement benefits was held by Civil Service organisations. To date, PeoplePoint has processed more than 3,000 retirement cases.
When setting up a pension benefit for a scheme member all relevant information needs to be available to ensure that benefits are calculated correctly. In exceptional circumstances further enquiries may be needed to determine in full the benefits due. Employees or former employees who are experiencing delays with obtaining the pension information they need are encouraged to contact PeoplePoint directly at Pensions@peoplepoint.ie or 076 107 1000.
PeoplePoint is aware of the potential impact of any delay on former employees, therefore, all steps are taken to expedite the collection of the information. Once all the relevant details are verified, PeoplePoint can calculate and issue details of the member's benefits. PeoplePoint has confirmed that the retirement benefit for the person in question has been finalised and passed for payment at the next available opportunity to the Pay Master General (PMG) in the Department of Finance.
