Irish Water Administration

Dáil Éireann Debate, Thursday - 14 May 2015

Thursday, 14 May 2015

Ceisteanna (211)

Róisín Shortall

Ceist:

211. Deputy Róisín Shortall asked the Minister for the Environment, Community and Local Government if there is a legislative underpinning to the rebate that he has previously stated is available to Irish Water customers who move from an assessed charge to a metered charge and find their average usage is below that of the assessed charge; and if he will ensure that home owners who have meters installed in 2016 will be entitled to this rebate for the full 2015 payment period. [19047/15]

Freagraí scríofa

Minister for the Environment, Community and Local Government

Since 1 January 2014, Irish Water has statutory responsibility for all aspects of water services planning, delivery and operation at national, regional and local levels.

Under section 3(13) of the Water Services Act 2014, if a dwelling is metered after 1 January 2015 and if a household’s usage for the first metered year is less than the relevant capped charge, the household will be due a once-off rebate on the difference between the charges paid for the unmetered period and the charge that would have been paid through metered usage. This will be automatically calculated by Irish Water after a full year of metered usage and normally applied as a once-off credit to the customer’s account.

Irish Water has established a dedicated team to deal with representations and queries from public representatives. They may be contacted via email at [e-mail] or by telephone on 1890 578 578.