I propose to take Questions Nos. 1562 to 1565, inclusive, and 1575 together.
The provision of mobile telephony services is subject to a requirement to secure access to the required radio spectrum by way of licence. The management of the radio spectrum is a statutory function of the Commission for Communications Regulation under the Communications Regulation Act, 2002 as amended. Licences issued by ComReg apply terms and conditions on Mobile Network Operators, such as quality of service and minimum population coverage obligations.
However, given that mobile services are a radio based technology, services can be affected by several factors. These include topography, the capacity of the network and more generally the level and quality of access customers have to mobile phone antennas. Difficulties for service providers in erecting masts and antennas due to planning issues can also impact negatively on the quality of coverage experienced by consumers.
Neither I nor my Department has any role or responsibility in the monitoring of coverage or the quality of service being provided by licensed operators. In terms of improving the quality and coverage of mobile services in all areas throughout the country, there are however various initiatives under way.
The telecommunications sector has invested some €850m in acquiring spectrum under ComReg's 2012 Multi-Band Spectrum Auction. Since then, the mobile operators have all continued to invest in rolling out 4G and enhanced 3G services nationwide. These investments are improving both the coverage and quality of voice and data services throughout the country, although I understand that some temporary disruptions to service have been encountered when upgrades are taking place.
As part of the National Broadband Plan, a working group has also been established to address infrastructure issues which were identified by industry as creating barriers to deployment of services generally, which may include mobile services. The group is chaired by the Department of Transport, Tourism and Sport and includes representatives from my Department, the Local Government Management Agency, the National Roads Authority (NRA) and Local Authorities. The Group is currently consulting with industry on a range of issues relating to the siting of telecommunications infrastructure. My Department will continue to actively engage on this issue with a view to facilitating the removal of barriers and the improvement of mobile services nationwide.
Local Authorities also have an important role to play in terms of facilitating the siting of necessary infrastructure such as masts and antennae etc. The Telecommunications and Internet Federation (TIF, which is part of IBEC) has been proactive in seeking to meet with Local Authorities and public representatives to fully discuss the various issues around mobile coverage and the factors that can impact on the quality of service consumers experience.
I would encourage all Local Authorities and public representatives to engage with the TIF on these important issues.