Dáil Éireann Debate, Tuesday - 29 September 2015
522. Deputy Jonathan O'Brien asked the Minister for Education and Skills the number of telephone lines operated by Caranua, whereby applicants can contact their case officers; the times at which these lines are available; if she is aware that some applicants are reporting that they have had to make over 25 separate telephone calls, in order to contact their case officer; and if she will make a statement on the matter. [33045/15]
Amharc ar fhreagraCaranua, the Residential Institutions Statutory Fund Board, is an independent statutory body established pursuant to the Residential Institutions Statutory Fund Act 2012. Administrative issues such as those raised in the Deputy's question are day to day matters that are the responsibility of Caranua itself. I have arranged to have the Deputy's question forwarded to Caranua with a view to having a response provided to him directly as soon as possible.
