Robert Troy
Ceist:75. Deputy Robert Troy asked the Tánaiste and Minister for Social Protection to expedite an application under the carer's allowance scheme by a person (details supplied) in County Longford. [7633/16]
Amharc ar fhreagraWednesday, 20 April 2016
Ceisteanna (75)
Freagraí scríofa
I confirm that the Department received an application for carer’s allowance from the person concerned on 1 December 2015. Unfortunately, the average time taken at present to decide a new application is running at 19 weeks. Additional resources have been provided to the CA section in order to improve the waiting times for new applications and they are working hard to make this happen.
Frequently, delays are outside the control of the Department and are caused by the customer failing to fully complete the claim form or failing to attach the supporting documentation that is requested on the application form.
This application will be processed as quickly as possible and the person concerned will be notified directly of the outcome. In the meantime, the person concerned is in receipt of a weekly invalidity pension, including an increase for a qualified adult and a disablement pension.