All JobBridge participants are entitled to a quality work experience and every reasonable effort is made to minimise the risk of exploitation of the scheme by host organisations. All complaints are taken seriously, fully investigated and appropriate action taken in any cases of non-compliance. In addition to responding to complaints, the Department operates a robust monitoring regime and has conducted over 13,000 on-site inspections. The evidence from these inspections is that the vast majority of host organisations are fully compliant with the terms and conditions of the scheme. In fact, of more than 19,000 host organisations that have participated in JobBridge, a total of 86 have been suspended from participating in the scheme. The level of misuse of the scheme is therefore much lower than is popularly thought and this position has been confirmed by the recent Indecon study.
Nevertheless, I acknowledge the public interest in disclosing the names of organisations that breached the conditions of the scheme. There are, however, restrictions and difficulties associated with such publication as the scheme administrative rather than a statute based scheme, like for example taxation. Taking account of the fact that, on its inception, host organisations were not notified that their names might be published, the Department was concerned at the consequences of disclosing information that could result in a material financial loss or prejudice to the position of a host organisation in the conduct of its business. The Department is aware, for example, of instances where bona fide host organisations had their premises picketed and of one employer whose business was subject to denial of service attacks by anti-JobBridge protesters.
In addition, naming and shaming requires a high standard of investigation. In this regard the Department has had to take account of recent decisions of the Information Commissioner in line with the Freedom of Information Act and a ruling from the Information Commissioner which issued on the 2 October 2015. In line with this ruling the Department cannot release the names of companies suspended from use of the scheme as the decisions to suspend host organisations were taken on an administrative basis by individual inspectors and the host organisations had no recourse to a review or appeal of the decision.
In light of the Information Commissioner's ruling, new procedures were put in place in April 2016 which enable the names of errant host organisations investigated since that time to be published. Accordingly the Department can, and will in future, name organisations that are banned from participating in JobBridge or its successor, although this point is somewhat moot given that the JobBridge scheme is now closed to new entrants. I will, however, ensure that this issue is considered in finalising the design of any new work experience programme that I institute to replace JobBridge.