The National Driver Licensing Service (NDLS) is operated under statute by the Road Safety Authority (RSA). It consists of four components, a central unit in the RSA itself and three outside contractors. The three contractors are the 'front office' network, the 'back office' for processing applications, and the producer of the plastic card licence.
All of the contracts were put out to tender by the RSA in 2013, and neither I nor my Department have any role in that process. I do understand that An Post applied for the front office contract at the time but was not successful. An Post may also apply in any future tendering process.