My Department’s consular officials, at headquarters in Dublin and in our mission network worldwide, provide advice and practical support to Irish people who find themselves in difficult or distressing circumstances abroad.
However, the Department has no role in relation to immigration or visa decision-making abroad, and so neither I nor my officials are in a position to intervene on an individual immigration case with the Australian government. It is for an individual citizen’s immigration lawyer to advise on the best course of action in regards to their immigration case.
I can, however, assure the Deputy that Embassy officials in Canberra are both aware of the specific case raised and have provided assistance to the family, within the parameters of what my Department can offer in such cases. I would encourage the individual and family concerned to raise any requests for assistance they may have with Embassy officials in Australia.