I propose to take Questions Nos. 105 and 106 together.
The Central Bank has advised that all mortgages within the scope of the Examination are to be reviewed regardless of whether or not documents in respect of such mortgages are available to lenders.
As set out in the Examination framework, in circumstances where relevant documents are not available, lenders are to ensure that this will work to the benefit, and not the detriment, of impacted customers.
As part of the Examination framework, the Central Bank has acknowledged that some relevant documents may have been disposed of in accordance with data protection legislation or relevant provisions of the Central Bank's various codes of conduct. In such circumstances, the Central Bank has set out what lenders must provide to the Central Bank such as
(i) specific reasons why documents are not available,
(ii) the number of impacted accounts in respect of which documents are unavailable,
(iii) the level of detail held by lenders in respect of such accounts and
(iv) proposals to conduct the review in such circumstances.
However, the Central Bank has indicated that it is not in a position to comment on individual lenders due to confidentiality requirements under Central Bank legislation, as such information is lender specific supervisory information.