The Trust in Care Policy is a policy for Health Service employers on upholding the dignity and welfare of patients/clients and procedures for managing allegations of abuse against staff members. This was developed by the HSE in partnership with the Health Sector unions and was launched in May 2005. The objectives of the Policy are twofold. Firstly, to promote a safe and caring environment in all health care settings, where the dignity of patients and clients is paramount and they are afforded the highest possible standards of care. Secondly, it aims to safeguard staff by providing effective supervision, support and training and a safe system of work.
The Policy has both a preventative and a procedural dimension. It places particular emphasis on the role of best human resource practice in promoting high standards of care and preventing potential abuse. The Policy also emphasises employees’ duty to be vigilant and to report concerns regarding the welfare of patients and clients. It sets out the reporting procedures to be followed in the event of abuse being suspected or alleged. Finally, it contains a robust procedure for managing allegations of abuse against staff.
As investigations carried out under this policy and actions taken are a matter for the HSE, I have referred this question to the HSE for direct reply.