The information requested by the Deputy is detailed where available in the attached tabular statements.
Overall, 60.1% (11,405) of appeals finalised in 2017 had a favourable outcome for the appellant, i.e. were either allowed in full or in part, or resolved by way of a revised decision by a Deciding Officer.
There are a number of reasons why a decision which was refused at first instance might be successful on appeal and it is not necessarily the case that the first decision was wrong.
Where new evidence is provided with an appeal the original decision may be revised by the Deciding Officer as was the case in 37.6% of favourable outcomes for appeals in 2017.
Where the decision is not revised in the Department in light of the appeal contentions, further evidence is often provided by the appellant as the appeal process proceeds and in addition, an Appeals Officer may gain insights when they meet the appellant in person at oral hearing which may influence the outcome of an appeal.
Claims processed in 2017 for all available schemes
2017
|
Claims Pending Start of Year
|
Registered
|
Awarded
|
Rejected
|
% of Cleared Claims Rejected
|
Cleared
|
State Pension Contributory (Irish)
|
3,593
|
36,672
|
26,212
|
9,442
|
23%
|
40,743
|
State Pension Non-Contributory
|
1,762
|
9,187
|
7,577
|
2,139
|
19%
|
11,039
|
Jobseeker's Benefit
|
3,562
|
129,241
|
118,076
|
2,459
|
2%
|
134,905
|
Jobseeker's Allowance
|
5,955
|
155,854
|
124,790
|
10,238
|
6%
|
162,168
|
One-Parent Family Payment
|
1,001
|
11,452
|
8,741
|
725
|
6%
|
11,360
|
Widow(er)'s Contributory Pension
|
288
|
7,599
|
5,695
|
1,240
|
17%
|
7,370
|
Maternity Benefit
|
3,953
|
44,227
|
45,621
|
1,570
|
3%
|
48,149
|
Disability Allowance
|
6,058
|
22,538
|
15,814
|
14,800
|
47%
|
31,592
|
Illness Benefit
|
2,273
|
209,750
|
154,692
|
50,083
|
24%
|
209,719
|
Invalidity Pension
|
2,034
|
9,454
|
7,691
|
5,070
|
37%
|
13,800
|
Carer's Allowance
|
4,461
|
18,152
|
14,378
|
7,920
|
33%
|
24,186
|
Child Benefit (Domestic & FRA)
|
1,524
|
32,448
|
31,301
|
674
|
2%
|
32,100
|
Child Benefit (EU Regulation)
|
1,298
|
3,473
|
3,009
|
716
|
19%
|
3,783
|
Family Income Supplement (New Claims)
|
1,780
|
31,191
|
21,779
|
9,208
|
30%
|
30,987
|
Family Income Supplement (Renewals)
|
695
|
42,714
|
31,130
|
11,538
|
27%
|
42,668
|
Household Benefits
|
3,177
|
75,593
|
56,020
|
18,030
|
21%
|
85,878
|
Total
|
|
839,545
|
672,526
|
145,852
|
16%
|
890,447
|
Outcome of Appeals by category 2017
-
|
Allowed by Appeals Officer
|
Partially Allowed by Appeals Officer
|
Revised Deciding Officer’s Decision
|
Disallowed
|
Withdrawn
|
Total
|
State Pension (Non-Contributory)
|
75
21.9%
|
34
9.9%
|
78
22.7%
|
128
37.3%
|
28
8.2%
|
343
|
State Pension (Contributory
|
35
9.9%
|
12
3.4%
|
76
21.5%
|
218
61.6%
|
13
3.7%
|
354
|
State Pension (Transition)
|
1
33.3%
|
-
0.0%
|
-
0.0%
|
2
66.7%
|
-
0.0%
|
3
|
Widow’s/Widower’s Pension (Contributory)
|
8
25.8%
|
-
0.0%
|
7
22.6%
|
15
48.4%
|
1
3.2%
|
31
|
Death Benefit
|
-
0.0%
|
-
0.0%
|
-
0.0%
|
1
100.0%
|
-
0.0%
|
1
|
Bereavement Grant
|
1
100.0%
|
-
0.0%
|
-
0.0%
|
-
0.0%
|
-
0.0%
|
1
|
Jobseeker’s Allowance - Payments
|
349
22.2%
|
66
4.2%
|
309
19.6%
|
665
42.3%
|
184
11.7%
|
1,573
|
Jobseeker’s Transitional
|
10
27.0%
|
4
10.8%
|
10
27.0%
|
6
16.2%
|
7
18.9%
|
37
|
Jobseeker’s Allowance -Means
|
187
12.9%
|
82
5.6%
|
264
18.2%
|
708
48.7%
|
212
14.6%
|
1,453
|
One Parent Family Payment
|
67
26.1%
|
19
7.4%
|
54
21.0%
|
67
26.1%
|
50
19.5%
|
257
|
Widow’s/Widower’s Pension (Non-Contributory)
|
7
30.4%
|
4
17.4%
|
3
13.0%
|
9
39.1%
|
-
0.0%
|
23
|
Supplementary Welfare Allowance
|
304
22.5%
|
34
2.5%
|
229
17.0%
|
602
44.6%
|
180
13.3%
|
1,349
|
Farm Assist
|
22
15.5%
|
18
12.7%
|
28
19.7%
|
60
42.3%
|
14
9.9%
|
142
|
Pre-Retirement Allowance
|
-
0.0%
|
-
0.0%
|
1
100.0%
|
-
0.0%
|
-
0.0%
|
1
|
Jobseeker’s Benefit
|
83
17.3%
|
21
4.4%
|
117
24.4%
|
206
43.0%
|
52
10.9%
|
479
|
Deserted Wife’s Benefit
|
2
40.0%
|
1
20.0%
|
-
0.0%
|
2
40.0%
|
-
0.0%
|
5
|
Maternity Benefit
|
10
14.1%
|
3
4.2%
|
8
11.3%
|
49
69.0%
|
1
1.4%
|
71
|
Paternity Benefit
|
1
12.5%
|
-
0.0%
|
3
37.5%
|
3
37.5%
|
1
12.5%
|
8
|
Adoptive Benefit
|
-
0.0%
|
-
0.0%
|
-
0.0%
|
2
100.0%
|
-
0.0%
|
2
|
Treatment Benefits
|
-
0.0%
|
-
0.0%
|
-
0.0%
|
1
100.0%
|
-
0.0%
|
1
|
Disability Allowance
|
2,975
60.3%
|
70
1.4%
|
563
11.4%
|
1,211
24.5%
|
115
2.3%
|
4,934
|
Blind Pension
|
1
6.7%
|
1
6.7%
|
3
20.0%
|
7
46.7%
|
3
20.0%
|
15
|
Partial Capacity Benefit
|
15
33.3%
|
1
2.2%
|
11
24.4%
|
14
31.1%
|
4
8.9%
|
45
|
|
Allowed by Appeals Officer
|
Partially Allowed by Appeals Officer
|
Revised Deciding Officer’s Decision
|
Disallowed
|
Withdrawn
|
Total
|
Carer’s Allowance
|
1204
35.2%
|
161
4.7%
|
780
22.8%
|
1,199
35.1%
|
72
2.1%
|
3,416
|
Domiciliary Care Allowance
|
297
37.1%
|
10
1.2%
|
343
42.8%
|
135
16.9%
|
16
2.0%
|
801
|
Carers Support Grant
|
35
22.6%
|
2
1.3%
|
45
29.0%
|
72
46.5%
|
1
0.6%
|
155
|
Illness Benefit
|
118
23.0%
|
8
1.6%
|
140
27.2%
|
189
36.8%
|
59
11.5%
|
514
|
Injury Benefit
|
3
7.9%
|
-
0.0%
|
2
5.3%
|
27
71.1%
|
6
15.8%
|
38
|
Invalidity Pension
|
365
27.1%
|
7
0.5%
|
691
51.3%
|
262
19.4%
|
23
1.7%
|
1,348
|
Disablement Benefit
|
86
34.4%
|
19
7.6%
|
30
12.0%
|
109
43.6%
|
6
2.4%
|
250
|
Incapacity Supplement
|
3
30.0%
|
1
10.0%
|
3
30.0%
|
3
30.0%
|
-
0.0%
|
10
|
Medical Care
|
-
0.0%
|
-
0.0%
|
1
50.0%
|
1
50.0%
|
-
0.0%
|
2
|
Carer’s Benefit
|
23
22.1%
|
2
1.9%
|
39
37.5%
|
37
35.6%
|
3
2.9%
|
104
|
Child Benefit
|
68
15.5%
|
23
5.3%
|
154
35.2%
|
178
40.6%
|
15
3.4%
|
438
|
Family Income Supplement
|
76
15.1%
|
15
3.0%
|
267
53.1%
|
130
25.8%
|
15
3.0%
|
503
|
Back To Work Family Dividend
|
7
17.1%
|
-
0.0%
|
4
9.8%
|
25
61.0%
|
5
12.2%
|
41
|
Guardian’s Payment (Non-Contributory)
|
5
33.3%
|
1
6.7%
|
2
13.3%
|
7
46.7%
|
-
0.0%
|
15
|
Guardian’s Payment (Contributory)
|
13
39.4%
|
2
6.1%
|
4
12.1%
|
14
42.4%
|
-
0.0%
|
33
|
Widowed Parent Grant
|
-
0.0%
|
-
0.0%
|
-
0.0%
|
2
100.0%
|
-
0.0%
|
2
|
Insurability
|
34
24.5%
|
4
2.9%
|
11
7.9%
|
37
26.6%
|
53
38.1%
|
139
|
Liable Relative’s
|
-
0.0%
|
4
23.5%
|
-
0.0%
|
11
64.7%
|
2
11.8%
|
17
|
Recoverable Benefits & Assistance
|
3
11.5%
|
-
0.0%
|
3
11.5%
|
20
76.9%
|
-
0.0%
|
26
|
TOTAL APPEALS
|
6,493
34.2%
|
629
3.3%
|
4,283
22.6%
|
6,434
33.9%
|
1,141
6.0%
|
18,890
|