Thursday, 10 May 2018

Ceisteanna (172)

Kevin O'Keeffe


172. Deputy Kevin O'Keeffe asked the Minister for Health if he will intervene with the HSE regarding a medical card renewal application in respect of a person (details supplied) in County Cork; if his attention has been drawn to the tedious process the person has been put through to have their medical card reinstated fully; if his attention has been further drawn to the fact that the HSE medical card section was advised on 2 May 2018 of this person's misdiagnosis; and if the matter will be expedited. [20523/18]

Amharc ar fhreagra

Freagraí scríofa (Ceist ar Health)

Under the Health Act 2004, the Health Service Executive (HSE) is required to manage and deliver, or arrange to be delivered on its behalf, health and personal social services.

Section 6 of the HSE Governance Act 2013 bars the Minister for Health from directing the HSE to provide a treatment or a personal service to any individual or to confer eligibility on any individual.  However, I can confirm that in relation to the case raised by the Deputy, the HSE has informed that a medical card has now been issued to the person concerned.

I wish to note that I recognise the importance of having a medical card application process that is timely and more sensitive to people’s needs, especially arrangements relating to the issuing of medical cards on a discretionary basis.  There will of course be circumstances where the processing of applications may be delayed, which can be for a number of reasons, however I understand that the HSE has put in place a number of new measures which is orientated towards improving the efficiency and effectiveness of the medical card application process.  I am committed to ensuring that the medical card system is as responsive as possible to the circumstances of people with significant medical needs and I will keep the operational aspects under review.