HSE Complaints Procedures

Dáil Éireann Debate, Tuesday - 29 May 2018

Tuesday, 29 May 2018

Ceisteanna (435)

John McGuinness

Ceist:

435. Deputy John McGuinness asked the Minister for Health the actions which were taken by the HSE on foot of complaints received from the family of a person (details supplied) relevant to their care while a patient of the HSE at St. Columba's Hospital, Thomastown, County Kilkenny; if the serious issues raised by the family have been investigated; if the HSE has fully engaged with the family; and if he will make a statement on the matter. [23636/18]

Freagraí scríofa

Minister of State at the Department of Health

I acknowledge that this issue has been difficult for the family involved.

The HSE's Quality Assurance and Verification Division has been asked to follow up regarding actions required and communication with the family. To further address and provide an update on the case as it is a service matter I have referred the Question to the HSE for attention and direct reply to the Deputy.