The following are the numbers of Carer’s Allowance applications made in 2017 (‘registered’), the number of claims awarded in the year (‘awarded’), and the number of applications rejected in the year (‘rejected’). Note that some of the awarded and rejected outcomes are in respect of claims registered prior to 2017, and that the same claim may appear in both the ‘awarded’ and ‘rejected’ columns in some instances.
Carer’s Allowance applications, full year 2017
Registered
|
Awarded
|
Rejected
|
23,800
|
17,290
|
8,599
|
62.8% of the 3,416 carer’s allowance appeals which were finalised in 2017 had a favourable outcome for the appellant, i.e. they were either allowed in full or in part, or resolved by way of a revised decision by a Deciding Officer/Designated Person. This is marginally higher than the overall favourable outcome rate of 60.1% for the total of 23,220 appeals which were finalised in 2017 in respect of all social welfare payments.
There are a number of reasons a decision which was refused at first instance might be successful on appeal and it is not necessarily the case that the first decision was wrong.
Where new evidence is provided with an appeal, the original decision may be revised by the Deciding Officer or Designated Person. This is particularly the case in appeals relating to illness and disability payments as appellants routinely supply additional medical evidence which they did not submit to the Department at initial claim or review stage.
This was the case in 36.4% of favourable carer’s allowance appeal outcomes in 2017.
Where the decision is not revised in the Department in light of the appeal contentions, further evidence is often provided by the appellant as the appeal process proceeds. In addition, the Appeals Officer may gain insights when they meet the appellant in person at oral hearing which may also influence the outcome of the appeal.
Favourable Appeal Outcomes 2017
|
Appeal Receipts
|
Revised Deciding Officers
Decisions
|
Allowed by Appeals Officer
|
Partly Allowed by Appeals Officer
|
Total Favourable
Decisions
|
Carers Allowance
|
3,200
|
780
|
1,204
|
161
|
2,145
|